Journal of Service Science and Management

Journal of Service Science and Management

ISSN Print: 1940-9893
ISSN Online: 1940-9907
www.scirp.org/journal/jssm
E-mail: jssm@scirp.org
"Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry"
written by Andrea Bonaccorsi, Gionata Carmignani, Francesco Zammori,
published by Journal of Service Science and Management, Vol.4 No.4, 2011
has been cited by the following article(s):
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