S. Shabbir, H. R. Kaufmann and M. Shehzad, “Service quality, word of mouth and trust Drivers to achieve patient satisfaction,” Scientific Research and Essays, Vol. 5, No. 17, 2010, pp. 2457-2462. - References

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S. Shabbir, H. R. Kaufmann and M. Shehzad, “Service quality, word of mouth and trust: Drivers to achieve patient satisfaction,” Scientific Research and Essays, Vol. 5, No. 17, 2010, pp. 2457-2462.

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