Delbridge, R., Turnbull, P., & Wilkinson, B. (1992). Pushing Back the Frontiers: Management Control and Work Intensification under JIT/TQM Factory Regimes. New Technology, Work and Employment, 7, 97-106.
https://doi.org/10.1111/j.1468-005x.1992.tb00024.x

has been cited by the following article:

• TITLE: Diligence Aversion: The Psychological Burden of Quality Management

  AUTHORS: Tobias F. Rötheli

  KEYWORDS: Quality Control, Psychological Burden of Diligence, Cultural Differences

  JOURNAL NAME: Theoretical Economics Letters, Vol.15 No.1, February 10, 2025

  ABSTRACT: Quality management can evidently generate improvements in quality. However, receiving criticism and the pressure to make improvements is psychologically burdensome. We hypothesize that this pressure is valued differently in different cultures. This study measures diligence aversion by running an online survey in eight countries. The elicited measure documents marked international differences. Econometric estimates then support the theoretical propositions that countries with a higher level of diligence aversion produce lower quality goods and generate a lower level of income and happiness. Particularly the fraction of the population with a high level of diligence aversion has a decisively negative effect on the productivity of an economy.