TITLE:
Multiperspective Representation of Internal Controls in Business Processes
AUTHORS:
Iheb Abdellatif, Alain April
KEYWORDS:
Business Process Management (BPM); Internal Control; Multiperspective Control Representation; Internal Control Perspectives
JOURNAL NAME:
Journal of Software Engineering and Applications,
Vol.5 No.12,
December
31,
2012
ABSTRACT:
The internal control process, which is designed to help an organization accomplish specific control objectives, is one of the most important processes, as it can determine whether or not the organization is in compliance with its internal or external requirements. Internal controls emerge from different perspectives. Currently, experts view and act on one control perspective at a time, which creates inefficiencies and duplication. This software engineering research is aimed at proposing a multiperspective framework for representing internal controls, in order to obtain a centralized and comprehensive view of all internal control mechanisms. To carry out this research, we also needed to represent the many different stakeholder perspectives of internal controls. Based on a literature review of mathematical and psychological analysis, we searched for the most suitable multiperspective representation of internal controls, and assessed the many representation options using the AHP (analytical hierarchical process) sensitivity analysis approach. This approach has been applied to a study group which has been called to answer to a questionnaire.