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Balloni, A. J., Bermejo. P. H. S., Holm, Jeanne. and Tonelli, O.A. (2012) Governance, Sociotechnical Systems and Knowledge Society: Challenges and Reflections. Enterprise Information Systems -Springer-International Conference, CENTERIS Part I, 42-51, http://www.irma-international.org/viewtitle/66970/ Last access: 28May2012

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