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Schwartzman, E., Hsu, D. I., Law, A. V., & Chung, E. P. (2011b). Assessment of patient communication skills during OSCE: Examining effectiveness of a training program in minimizing inter-grader variability. Patient Education and Counseling, 83, 472-477. doi:10.1016/j.pec.2011.04.001

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