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Y. M. Huang, J. N. Chen, Y. H. Kuo and Y.-L. Jeng, “An Intelligent Human-Expert forum System Based on Fuzzy Information Retrieval Technique,” Expert Systems with Applications, Elsevier, Vol. 34, No. 1, 2008, pp. 446-458. doi:10.1016/j.eswa.2006.09.037

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