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https://doi.org/10.4018/978-1-4666-7536-0.ch022

has been cited by the following article:

• TITLE: Knowledge Management Infrastructure in Organisational Knowledge Management Processes—A Case of Aquantuo LLC

  AUTHORS: Roland Yaw Kudozia, Carolyn Elizabeth Kudozia, Daniel Owusu-Donkor

  KEYWORDS: Case Study, Knowledge Management (KM) Infrastructure, Knowledge Management (KM) Process, KM Infrastructure-Sharing

  JOURNAL NAME: Open Journal of Business and Management, Vol.11 No.3, May 31, 2023

  ABSTRACT: The study uses Aquantuo LLC as a single case study to understand the relationship between Knowledge Management (KM) Infrastructure and Knowledge Management (KM) Processes. This included finding the components of the KM Infrastructure, the effects of KM Infrastructure on its KM Process, factors that influence the decision to acquire its KM Infrastructure, and the effects of KM Infrastructure-Sharing in Aquantuo. The paper followed a quantitative research procedure for the design and analysis of the questionnaire. The findings indicated that Aquantuo’s KM Infrastructure consisted of technical and social aspects and that the technical aspect of the KM infrastructure had more impact on Aquantuo’s operations than the social KM infrastructure. It was noted from the findings that KM Infrastructure positively facilitated KM Processes. The findings further showed that KMI acquisition in Aquantuo is most impacted by cost compared to organisation goals and competition, among other factors. Finally, the findings indicated that impacts on its operations determined Aquantuo’s willingness to share its KM Infrastructure.