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Uzir, M. U. H., Al Halbusi, H., Thurasamy, R., Hock, R. L. T., Aljaberi, M. A., Hasan, N., & Hamid, M. (2021). The Effects of Service Quality, Perceived Value and Trust in Home Delivery Service Personnel on Customer Satisfaction: Evidence from a Developing Country. Journal of Retailing and Consumer Services, 63, Article ID: 102721.
https://doi.org/10.1016/j.jretconser.2021.102721
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