TITLE:
Redefining Employee Experience during the Pandemic
AUTHORS:
Juliet Shambi
KEYWORDS:
Employee, Experience, Transformation, Productivity, Well-Being
JOURNAL NAME:
Journal of Human Resource and Sustainability Studies,
Vol.9 No.3,
September
10,
2021
ABSTRACT: COVID-19 has impacted the way organizations operate their businesses as
well as how they interact with their workforce. Employee experience
is no longer a HR buzz word, but it has become an important driver in
productivity and engagement at the workplace. The paper aims at identifying
employees’ experiences during the pandemic and the approaches which the
companies and managers have laid down to assist the employees during the
period. More than ever, digital transformation has been an area where
organizations are focusing on to ensure business continuity especially with a
significant number of the world workforce working from home. The paper uses
secondary data for in the analysis and analysis of existing studies to analyze
the challenges affecting the employees’ experiences.