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Nabitz, U., Jansen, P., van der Voet, S., & van den Brink, W. (2009). Psychosocial Work Conditions and Work Stress in an Innovating Addiction Treatment Centre. Consequences for the EFQM Excellence Model. Total Quality Management & Business Excellence, 20, 267-281.
https://doi.org/10.1080/14783360902719410
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