Article citationsMore>>

Hogreve, J., Bilstein, N., & Mandl, L. (2017). Unveiling the Recovery Time Zone of Tolerance: When Time Matters in Service Recovery. Journal of the Academy of Marketing Science, 45, 866-883.
https://doi.org/10.1007/s11747-017-0544-7

has been cited by the following article:

Follow SCIRP
Twitter Facebook Linkedin Weibo
Contact us
+1 323-425-8868
customer@scirp.org
WhatsApp +86 18163351462(WhatsApp)
Click here to send a message to me 1655362766
Paper Publishing WeChat
Free SCIRP Newsletters
Copyright © 2006-2024 Scientific Research Publishing Inc. All Rights Reserved.
Top