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has been cited by the following article:

• TITLE: The Role of the Humanitarian Logistics in the Kiss Nightclub Case

  AUTHORS: Rosane Pérez Baldasso, Adrielly Garcia Ortiz, Gabriela Cauduro da Rosa, Gustavo Hermes Soares, Edgard Michel Crosato, Rogério Nogueira de Oliveira

  KEYWORDS: Disaster, Fire, Social Media, Supply Chain Coordination

  JOURNAL NAME: Journal of Service Science and Management, Vol.12 No.7, December 11, 2019

  ABSTRACT: The aim of this paper was to conduct a descriptive study of the Kiss nightclub fire associated to a literature review in order to synthesize data regarding the logistics employed in the mass disaster management. A discussion comparing the scientific evidence and data from the Kiss nightclub case is presented. This paper focuses on the following aspects: role and importance of the media, management of donations, and coordination of the humanitarian logistics. In the case herein analyzed, the humanitarian response was considered adequate, especially in the survivors’ care. An efficient coordination strategy was adopted, and the media played a vital role requesting blood donations. Further research and case studies in the area of logistics are needed to achieve more effective responses in mass disasters.