Davis, S., Gerstner, E. and Hagerty, M. (1995) Money Back Guarantees in Retail in Matching Products to Consumer Tastes. Journal of Retailing, 71, 7-22.
https://doi.org/10.1016/0022-4359(95)90010-1

has been cited by the following article:

• TITLE: Review and Prospect on Return Problems of E-Commerce Platform

  AUTHORS: Huaman Han

  KEYWORDS: E-Commerce Platform, Return Policy, Research Summary

  JOURNAL NAME: Open Journal of Business and Management, Vol.7 No.2, April 18, 2019

  ABSTRACT: At present, the development of E-commerce has led to a large number of returns from consumers, which has become an important challenge for E-commerce enterprises. In order to better study the return problems of E-commerce platform, this paper reviews the research on the return problems from two aspects: the different nodes of the supply chain and the types of return strategies, and gives the research prospects.