TITLE:
Integration of Cloud Computing with Artificial Intelligence and Its Impact on Telecom Sector—A Case Study
AUTHORS:
Mounir M. El Khatib, Ahmed Al-Nakeeb, Gouher Ahmed
KEYWORDS:
Technology, Telecom Industry, Cloud Computing and Artificial Intelligence
JOURNAL NAME:
iBusiness,
Vol.11 No.1,
January
24,
2019
ABSTRACT:
The technologies cloud computing (CC) and artificial
intelligence (AI) are very much on business horizon as smart transformation
technologies for companies to be smarter once, so as to render their services
in a smart way to their customer, meaning promptly, efficiently and
economically that best satisfy the customers. This study is a study of the
application of CC, and AI in the leading telecom
MGA-MENA Company in the middle-east. The result of the application of the
twin-technologies of cloud computing and artificial intelligence is the
increase in operational services, product efficiencies and better products and
more customer satisfying services of a Smart MGA-MENA Company. The
conclusion that follows is that the big telecom enterprises like MGA-MENA with a large customer
base and every minute umpteen transactions, cloud computing and artificial
intelligence is a new and advanced business opportunity. So, it is suggested
that telecoms need to be technologically dynamic and updated.