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Cao, W., Wan, Y., Tu, H., Shang, F., Liu, D., Tan, Z., Sun, C., Ye, Q. and Xu, Y. (2011) A Web-Based Appointment System to Reduce Waiting for Patients: A Retrospective Study. BMC Health Services Research, 11, 318.
https://doi.org/10.1186/1472-6963-11-318

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