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Tarí, J.J., Claver-Cortés, E., Pereira-Moliner, J. and Molina-Azorín, J.F. (2010) Levels of Quality and Environmental Management in the Hotel Industry: Their Joint Influence on Firm Performance. International Journal of Hospitality Management, 29, 500-510.
https://doi.org/10.1016/j.ijhm.2009.10.029

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