Scientific Research An Academic Publisher
OPEN ACCESS
Add your e-mail address to receive free newsletters from SCIRP.
Select Journal AA AAD AAR AASoci AAST ABB ABC ABCR ACES ACS ACT AD ADR AE AER AHS AID AiM AIT AJAC AJC AJCC AJCM AJIBM AJMB AJOR AJPS ALAMT ALC ALS AM AMI AMPC ANP APD APE APM ARS ARSci AS ASM BLR CC CE CellBio ChnStd CM CMB CN CRCM CS CSTA CUS CWEEE Detection EMAE ENG EPE ETSN FMAR FNS GEP GIS GM Graphene GSC Health IB ICA IIM IJAA IJAMSC IJCCE IJCM IJCNS IJG IJIDS IJIS IJMNTA IJMPCERO IJNM IJOC IJOHNS InfraMatics JACEN JAMP JASMI JBBS JBCPR JBiSE JBM JBNB JBPC JCC JCDSA JCPT JCT JDAIP JDM JEAS JECTC JEMAA JEP JFCMV JFRM JGIS JHEPGC JHRSS JIBTVA JILSA JIS JMF JMGBND JMMCE JMP JPEE JQIS JSBS JSEA JSEMAT JSIP JSS JSSM JST JTR JTST JTTs JWARP LCE MC ME MI MME MNSMS MPS MR MRC MRI MSA MSCE NJGC NM NR NS OALib OALibJ ODEM OJA OJAB OJAcct OJAnes OJAP OJApo OJAppS OJAPr OJAS OJBD OJBIPHY OJBM OJC OJCB OJCD OJCE OJCM OJD OJDer OJDM OJE OJEE OJEM OJEMD OJEpi OJER OJF OJFD OJG OJGas OJGen OJI OJIC OJIM OJINM OJL OJM OJMC OJMetal OJMH OJMI OJMIP OJML OJMM OJMN OJMP OJMS OJMSi OJN OJNeph OJO OJOG OJOGas OJOp OJOph OJOPM OJOTS OJPathology OJPC OJPChem OJPed OJPM OJPP OJPS OJPsych OJRA OJRad OJRD OJRM OJS OJSS OJSST OJST OJSTA OJTR OJTS OJU OJVM OPJ POS PP PST PSYCH SAR SCD SGRE SM SN SNL Soft SS TEL TI UOAJ VP WET WJA WJCD WJCMP WJCS WJET WJM WJNS WJNSE WJNST WJV WSN YM
More>>
Dilsheker, F. (2011) A Review of the Relationship between Service Quality, Student Satisfaction, Image, Loyalty and Recommendation. Master Thesis, Department of Business Administration, Social Sciences Institute, Usak University.
has been cited by the following article:
TITLE: Research on a Relationship between Patient Satisfaction and Medical Services in State Health Organizations
AUTHORS: Alisardar Mammadov, Rahim Gasanov
KEYWORDS: Service Quality, Medical Services, Patient Satisfaction
JOURNAL NAME: American Journal of Industrial and Business Management, Vol.7 No.11, November 30, 2017
ABSTRACT: This research has been applied to the patients who were getting treatment in a state hospital and the perception of patients about hospital services and satisfaction has been examined. The 150 applied surveys were created using the SERFPERF scales and interviewed and implemented by the patients. As a result of the analysis, it was found that there is a positive relationship between medical service and patient satisfaction: Pre-service and physical services and examination services have a meaningful impact on patient satisfaction.
Related Articles:
Service Quality, Relationship Quality and Customer Loyalty (Case Study: Banking Industry in Iran)
Leila Rahmani-Nejad, Zahra Firoozbakht, Amin Taghipoor
DOI: 10.4236/jss.2014.24028 12,582 Downloads 18,229 Views Citations
Pub. Date: April 2, 2014
Effects of Business to Business Relations on Customer Satisfaction and Loyalty in the Context of a Developing Country
Gülşen Akman, Bahadır Yörür
DOI: 10.4236/ajibm.2012.24028 5,581 Downloads 10,810 Views Citations
Pub. Date: October 31, 2012
Study on Relationship between Visitor Value, Degree of Satisfaction and Loyalty in Musical Festival Activity
Cheng-Wei Chung
DOI: 10.4236/jssm.2014.76036 2,614 Downloads 3,335 Views Citations
Pub. Date: December 5, 2014
Determining the Quality of Management and Structural Elements of the Epidemiology and Biostatistics Department in Tehran University of Medical Sciences
Fereshteh Farzianpour, Kazem Mohammad, Hossein Malekafzali, Saharnaz Nejat
DOI: 10.4236/jssm.2014.76040 3,275 Downloads 3,742 Views Citations
Pub. Date: December 16, 2014
Research on the Influence Factors of the Service Satisfaction in University Campuses in China: A Review
Yanan Sun, Qing Gao
DOI: 10.4236/jss.2015.311031 3,888 Downloads 5,263 Views Citations
Pub. Date: November 20, 2015
