TITLE:
Document Management and Process Automation in a Paperless Healthcare Institution
AUTHORS:
Maria José Amaral Salomi, Rafael Fabio Maciel
KEYWORDS:
Hospital Administration, Health Information Management, Health Economics
JOURNAL NAME:
Technology and Investment,
Vol.8 No.3,
August
24,
2017
ABSTRACT: Health care management is essential to the
financial balance of institutions and the improvements of patient and
organization documental processes. In order to achieve these aims, an important
step is to observe the indicators that start to point out positive evidence
when using document management and process automation in a healthcare institution,
through Information and Communication Technologies in the e-Health system. The
main purpose of this study was to gather data and indices about the issue under
study through a literature review. Analysis of American, European, and
Brazilian articles in academic or non-academic healthcare organizations
indicates share and use of patient’s data that can improve the performance of
applied systems; analyses of processes; quality indicators of the provided
service, and patient’s quality of care and safety; diagnosis and prescription
of medication; and decrease of data information errors. Thus, it achieved stage
7 in the Healthcare Informatics
Management and Systems Society (HIMSS).