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Carrizales, T., Melitski, J., Manoharan, A. and Holzer, M. (2011) E-Governance Approaches at the Local Level: A Case Study in Best Practice. International Journal of Public Administration, 34, 935-945.
http://dx.doi.org/10.1080/01900692.2011.616988

has been cited by the following article:

  • TITLE: Empirically Testing the Public Value Based Conceptual Framework for Evaluating E-Government Performance in Vietnam

    AUTHORS: Thai Thanh Ha

    KEYWORDS: Public Value, E-Government Performance, Vietnam

    JOURNAL NAME: Modern Economy, Vol.7 No.2, February 19, 2016

    ABSTRACT: Very little research has been conducted on the performance of e-Government across countries. They are theoretically focusing on the public value-based conceptual framework, resulting in the lack of empirical evidence on its validity. As for Vietnam, evaluating the e-Government performance is still new, not to mention being absent in the literature. Therefore, an empirical test of the public value-based conceptual framework was needed for evaluation of e-Government performance in Vietnam. Firstly, the research went through the review of the literature on e-Government as well as public service delivery related issues. Secondly, it operationalized the items on the basis of revised public value-based e-Government performance conceptual framework. Thirdly, the field survey was carried out using self-administered questionnaires with appropriate sampling structure. Finally, data analysis was performed and interpreted. Recommendations were drawn for proposed and revised conceptual framework for future research in Vietnam.