TITLE:
A Model for Measuring Geographic Information Systems Success
AUTHORS:
Khalid A. Eldrandaly, Soaad M. Naguib, Mohammed M. Hassan
KEYWORDS:
IS Success Models, GIS Success Model, Critical Success Factor, Model Validation
JOURNAL NAME:
Journal of Geographic Information System,
Vol.7 No.4,
July
28,
2015
ABSTRACT: Geographic Information
Systems (GIS) have become a fact of our life as they are being used by more people and organizations for more
complex decision problems than ever before. The use of GIS can achieve valuable
benefits for individuals, organizations and society; however, the achievement
of these benefits depends on the success of GIS. While information systems (IS)
success models have received much attention among researchers, there is a
general scarcity of research conducted to measure the GIS success. This paper
proposes a success model for measuring GIS success by extending and modifying
previous IS success models. The developed success model consists of two main
levels: GIS project diffusion success, and GIS post-implementation success. The
first level identifies the critical success factors (CSFs) that influence the
success of GIS adoption at each stage of the diffusion process. The second level
of the proposed model identifies and organizes the success dimensions (outcome
measures) of GIS in temporal and causal relationships. In order to assess the
relationships among the success dimensions, 11 hypotheses were tested. Data
were collected through a questionnaire that was distributed to 252 GIS
users/managers in Egypt and abroad.
The empirical results support 6 hypotheses and reject 5 hypotheses.