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Lee, H., Choi, S.Y. and Kang, Y.S. (2008) Formation of E-Satisfaction and Repurchase Intention: Moderating Roles of Computer Self-Efficacy and Computer Anxiety. Expert Systems with Applications, 36, 7848-7859.
http://dx.doi.org/10.1016/j.eswa.2008.11.005
http://business.kaist.ac.kr/re_center/fulltext/2008/2008-091.pdf

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