TITLE:
The Performance of Knowledge Workers Based on Behavioral Perspective
AUTHORS:
Jun Yao, Lili Fan
KEYWORDS:
Knowledge Workers, Performance, Counterproductive Work Behavior, Organizational Citizenship Behavior
JOURNAL NAME:
Journal of Human Resource and Sustainability Studies,
Vol.3 No.1,
March
5,
2015
ABSTRACT: After entering the knowledge economy era, competition and development of enterprises rely more on the use and transfer of knowledge and information. As the carrier of knowledge, knowledge workers are becoming more and more important. In this paper, based on the perspective of behavior performance, the author has analyzed the performance of knowledge workers, and put forward that the knowledgeable staff’s performance should contain three components, namely, task performance, organizational citizenship behavior and counterproductive work behavior.