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Henderson, C., Hales, H. and Ruggeri, M. (2003) Cross-Cultural Differences in the Conceptualisation of Patients’ Satisfaction with Psychiatric Services—Content Validity of the English Version of the Verona Service Satisfaction Scale. Social Psychiatry Psychiatric Epidemiology, 38, 142-148. http://dx.doi.org/10.1007/s00127-003-0606-7

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