TITLE:
Empirical Research on Relationship of Caddies’ Reward Satisfaction, Organizational Commitment and Turnover Intention
AUTHORS:
Xu Yongmei, Jiang Jiankai
KEYWORDS:
Golf Caddie, Reward Satisfaction, Organizational Commitment, Turnover Intention
JOURNAL NAME:
Chinese Studies,
Vol.4 No.2,
May
4,
2015
ABSTRACT: Based on the situation of turnover of golf caddies, we study the relationship of caddies’ reward satisfaction, organizational commitment, and turnover intention in Shenzhen, China. The research
shows that 1) caddies’ gender, education, grade, and years of working make a significant difference
in turnover intention; 2) caddies’ reward satisfaction has a significant positive impact on organizational commitment, caddies’ reward satisfaction, organizational commitment has a significant
negative impact on turnover intention, and affective commitment and continuance commitment
have a significant negative impact on turnover intention; 3) caddies’ organizational commitment
tends to mediate between the relationship of reward satisfaction and turnover intention.
This paper also proposes some recommendations to improve caddies’ reward satisfaction, organizational
commitment, and reduce the turnover intention for golf club managers.