Research on Explicit and Tacit Knowledge Interaction in Software Process Improvement Project

Jiangping Wan, Dan Wan, Weiping Luo, Xiaoyao Wan

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DOI: 10.4236/jsea.2011.46038                

Abstract

This research develops a knowledge model for Software Process Improvement (SPI) project based on knowledge creation theory and its twenty-four measurement items, and proposes two hypothesizes about the interaction of explicit knowledge and tacit knowledge in SPI. Eleven factors are extracted through statistical analysis. Three knowledge-creation practices for capturing tacit knowledge contribute greatly to SPI, which are communication among members, crossover collaboration in practical work and pair programming. Two knowledge-creation practices for capturing explicit knowledge have significant positive impact on SPI, which are integrating project document and on-the-job training. Ultimately, suggestions for improvement are put forward, that is, encouraging communication among staff and integrating documents in real time, and future research is also illustrated.

Keywords

Knowledge Creation, Software Process Improvement, Explicit Knowledge, Tacit Knowledge, Communication, Document

Conflicts of Interest

The authors declare no conflicts of interest.

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