Share This Article:

Emotional Intelligence and Ethics on Organizations

Abstract Full-Text HTML Download Download as PDF (Size:301KB) PP. 5-23
DOI: 10.4236/ojbm.2014.21004    5,943 Downloads   10,918 Views   Citations

ABSTRACT

Purpose: The purpose of this study was to explore the role of Emotional Intelligence on Individual Ethics, Perceptions of Other’s Ethics and Ethics Perception in Facilitating Success. Methodology: Constitute the sample 404 exporting companies and/or with interest in exporting of AICEP database—Portugal Agency for Investment and External Commerce. The methodological procedures adopted in the research, consisted of a quantitative approach using fundamentally multiple regression analysis and hierarchical regression too. Data collection was performed by administering a questionnaire. Findings: Emotional Intelligence predicted perceptions of the role of Ethics in Success. The role of Emotional Intelligence was attested asapredictor in Individual Ethics, and the predictor role of these two in Perceptions of Other’s Ethics. Emotional Intelligence was significantly correlated with Self-Esteem, Social Desirability, Individual Ethics and Perceptions of Other’s Ethics.

Conflicts of Interest

The authors declare no conflicts of interest.

Cite this paper

Rodrigues Cabral, Â. and Oliveira Carvalho, F. (2014) Emotional Intelligence and Ethics on Organizations. Open Journal of Business and Management, 2, 5-23. doi: 10.4236/ojbm.2014.21004.

References

[1] D. Goleman, “Inteligência Emocional,” Temas e Debates, Actividades Editoriais, Lda., 1995.
[2] L. Bothwell, “A Arte da Lideran?a,” Editorial Presen?a, Lisboa, 1991.
[3] D. Martin and K. Boeck, “QE—O que é a Inteligência Emocional, Cascais,” Pergaminho, Portugal, 1997.
[4] C. C. D. A. B. Rêgo and N. M. F. Rocha, “Avaliando a Educa??o Emocional: Subsídios para um Repensar da Sala de Aula,” Rio de Janeiro, Vol. 17, No. 62, 2009, pp. 132-152.
[5] J. D. Mayer and P. Salovey, “What Is Emotional Intelligence?” Emotional Development and Emotional Intelligence, Basic Books, New York, 1997, pp. 3-31.
[6] A. Gaudine and L. Thorne, “Emotion and Ethical Decision-Making in Organizations,” Journal of Business Ethics, Vol. 31, No. 2, 2001, pp. 175-187. http://dx.doi.org/10.1023/A:1010711413444
[7] M. Davies, L. Stankov and R. D. Roberts, “Emotional Intelligence: In Search of an Elusive Construct,” Journal of Personality and Social Psychology, Vol. 75, No. 4, 1998, pp. 989-1015.
[8] T. L. Baker, T. G. Hunt and M. C. Andrews, “Promoting Ethical Behavior and Organizational Citizenship Behaviors: The Influence of Corporate Ethical Values,” Journal of Business Research, Vol. 59, No. 7, 2006, pp. 849-857.
[9] D. S. Carlson, K. M. Kacmar and L. L. Wadsworth, “The Impact of Moral Intensity Dimensions on Ethical Decision Making: Assessing the Relevance of Orientation,” Journal of Managerial Issues, Vol. 14, No. 1, 2002, pp. 15-30.
[10] M. L. Fang, “Evaluating Ethical Decision-making of Individual Employees in Organizations—An Integration Framework,” The Journal of American Academy of Business, Cambridge, Vol. 8, No. 2, 2006, pp. 105-112.
[11] S. L. Grover, “The Truth, The Whole Truth, and Nothing But The Truth: The Causes and Management of Work- place Lying,” Academy of Management Executive, Vol. 19, No. 2, 2005, pp. 148-157.
[12] R. A. Lawson, “Is Classroom Cheating Related to Business Students’ Propensity to Cheat in the ‘Real World’?” Journal of Business Ethics, Vol. 49, No. 2, 2004, pp. 189-199. http://dx.doi.org/10.1023/B:BUSI.0000015784.34148.cb
[13] J. Mesmer-Magnus, C. Viswesvaran, S. P. Deshpande and J. Joseph, “Emotional Intelligence, Individual Ethicality, and Perceptions that Unethical Behavior Facilitates Success,” Revista de Psicología del Trabajo y de las Organizaciones, Vol. 26, No. 1, 2010, pp. 35-45.
[14] G. Matthews, M. Zeidner and R. D. Roberts, “Introdu??o,” In: Emotional Intelligence: Science and Myth, The Massachusetts Institute of Technology Press, Cambridge, 2002, pp. 1-29.
[15] J. D. Mayer, P. Salovey and D. R. Caruso, “Emotional Intelligence: Theory, Findings, and Implications,” Psychological Inquiry, Vol. 15, No. 3, 2004, pp. 197-215.
[16] J. D. Mayer and P. Salovey, “Emotional Intelligence,” Imagination, Cognition and Personality, Vol. 9, No. 3, 1990, pp. 185-211.
[17] Z. Ivcevic, M. A. Brackett and J. D. Mayer, “Emotional Intelligence and Emotional Creativity,” Journal of Personality, Vol. 75, No. 2, 2007, pp. 199-235.
[18] R. J. Sternberg, “The Concept of Intelligence and Its Role in Lifelong Learning and Success,” American Psychologist, Vol. 52, No. 10, 1997, pp. 1030-1037.
[19] J. D. Mayer, P. Salovey, D. R. Caruso and G. Sitarenios, “Emotional Intelligence as a Satandard Intelligence,” Emotion, Vol. 1, No. 3, 2001, pp. 232-242.
[20] N. C. Queroz and A. L. Neri, “Bem-estar Psicológico and Inteligência Emocional entre Homens and Mulheres na Meia-idade and na Velhice,” Psicologia: Reflex?o and Crítica, Vol. 18, No. 2, 2005, pp. 292-299.
[21] M. A. Brackett and J. D. Mayer, “Convergent, Discriminant, and Incremental Validity of Competing Measures of Emotional Intelligence,” Personality and Social Psychology Bulletin, Vol. 29, No. 10, 2003, pp. 1-12.
[22] D. L. Van Rooy and C. Viswesvaran, “Emotional Intelligence: A Meta-Analytic Investigation of Predictive Validity and Nomological Net,” Journal of Vocational Behavior, Vol. 65, No. 1, 2004, pp. 71-95. http://dx.doi.org/10.1016/S0001-8791(03)00076-9
[23] M. D. Prieto, C. Ferrándiz, M. Ferrando, C. Sánchez and R. Bermejo, “Inteligencia Emocional y Alta Habilidad,” Revista Espa?ola de Pedagogia, Vol. 240, 2008, pp. 241- 260.
[24] D. L. Joseph and D. A. Newman, “Emotional Intelligence: An Integrative Meta-analysis and Cascading Model,” Journal of Applied Psychology, Vol. 95, No. 1, 2010, pp. 54-78. http://dx.doi.org/10.1037/a0017286
[25] R. C. Solomon, “The Philosophy of Emotions,” In: M. Lewis and J. M. Haviland-Jones, Eds., Handbook of emotions, Guilford Press, New York, 2000, pp. 3-15.
[26] A. Damásio, “O Livro da Consciência—A Constru??o do Cérebro Consciente,” Círculo de Leitores, 2010.
[27] J. D. Mayer, D. R. Caruso and P. Salovey, “Emotional Intelligence Meets Traditional Standards for an Intelligence,” Intelligence, Vol. 27, No. 4, 2000, pp. 267-298.
[28] C. Cobêro, R. Primi and M. Muniz, “Inteligência Emocional and Desempenho no Trabalho: Um Estudo com MSCEIT, BPR-5 and 16PF,” Cadernos de Psicologia and Educa??o Paidéia, Vol. 16, No. 35, 2006, pp. 337-348.
[29] A. P. P. Noronha, R. Primi, F. A. Freitas and M. A. Dantas, “Análise dos Itens do Mayer-Salovey-Caruso Emotional Intelligence Test: Escalas da área Estratégica,” Psicologia em Estudo, Vol. 12, No. 2, 2007, pp. 415-422.
[30] A. Martins, N. Ramalho and E. Morin, “A Comprehensive Meta-analysis of the Relationship Between Emotional Intelligence and Health,” Personality and Individual Differences, Vol. 49, No. 6, 2010, pp. 554-564.
[31] P. A. G. L. Henriques, “A Gest?o do Desenvolvimento dos Recursos Humanos nas Organiza??es: Uma Aborda- gem à Gest?o Emocional nas Organiza??es,” Tese de Doutoramento em Gest?o apresentada à Universidade Técnica de Lisboa, Lisboa, 2006.
[32] J. Sprea, “Inteligência Emocional: O Diferencial nas Organiza??es Educacionais Competitivas,” Disserta??o de Mestrado em Gest?o de Empresas, Instituto Superior de Ciências do Trabalho and da Empresa, Lisboa, 2009.
[33] C. Woyciekoski and C. S. Hutz, “Inteligência Emocional: Teoria, Pesquisa, Medida, Aplica??es and Controvérsias,” Psicologia: Reflex?o and Crítica, Vol. 22, No. 1, 2008, pp. 1-11.
[34] K. S. Law, C.-S. Wong and L. J. Song, “The Construct and Criterion Validity of Emotional Intelligence and its Potential Utility for Management Studies,” Journal of Applied Psychology, Vol. 89, No. 3, 2004, pp. 483-496. http://dx.doi.org/10.1037/0021-9010.89.3.483
[35] J. M. A. Landa, E. López-Zafra, R. M. D. Anto?ana and M. Pulido, “Perceived Emotional Intelligence and Life Satisfaction among University Teachers,” Psicothema, Vol. 18, 2006, pp. 152-157.
[36] M. V. Cerezo, M. Ortiz-Tallo and V. Cardenal, “Expresión de Emociones y Bienestar En Un Grupo de Mujeres Con Cáncer de Mama: Una Intervención Psicológica,” Revista Latinoamericana de Psicoiogia, Vol. 41, No. 1, 2009, pp. 131-140.
[37] C. S. Wong and K. S. Law, “The Effects of Leader and Follower Emotional Intelligence on Performance and Attitude: An Exploratory Study,” The Leadership Quarterly, Vol. 13, No. 3, 2002, pp. 243-274. http://dx.doi.org/10.1016/S1048-9843(02)00099-1
[38] J. M. Moreira, “A Contas com a ética Empresarial,” S. Jo?o do Estorial, PRINCIPIA, Publica??es Universitárias e Científicas, Cascais, 1999.
[39] F. Almeida, “ética, Valores Humanos e Responsabilidade Social das Empresas,” Princípia Editora, Lda., Cascais 2010.
[40] J. P. Fraedrich, “The Ethical Behavior of Retail Managers,” Journal of Business Ethics, Vol. 12, No. 3, 1993 pp. 207- 218. http://dx.doi.org/10.1007/BF01686448
[41] C. Machado, “ética: da e na Forma??o,” Revista Portuguesa de Pedagogia, Vol. 39, No. 3, 2005, pp. 129-134.
[42] D. L. Sills, “International Encyclopedia of the Social Sciences,” Vol. 5, The Macmillan Company & The Free Press, New York, 1972.
[43] D. B. Osorio, “La Conciliación de la Vida Familiar y Laboral: Un Reto Acuciante en la Gestión Empresarial,” Estudos Gerenciales, Vol. 26, No. 115, 2010, pp. 65-78.
[44] S. Lysonski and W. Gaidis, “A Cross-Cultural Comparison of the Ethics of Business Students,” Journal of Business Ethics, Vol. 10, No. 2, 1991, pp. 141-150. http://dx.doi.org/10.1007/BF00383617
[45] L. F. Pitt and R. Abratt, “Corruption in Business—Are Management Attitudes Right?” Journal of Business Ethics, Vol. 5, No. 1, 1986, pp. 39-44. http://dx.doi.org/10.1007/BF02116141
[46] O. C. Ferrell and J. S. Skinner, “Ethical Behavior and Bureaucratic Structure in Marketing Research Organizations,” Journal of Marketing Research, Vol. 25, No. 1, 1988, pp. 103-109.
[47] D. E. Terpstra, E. J. Rozell and R. K. Robinson, “The Influence of Personality and Demographic Variables on Ethical Decisions Related to Insider Trading,” The Journal of Psychology, Vol. 127, No. 4, 1993, pp. 375-389. http://dx.doi.org/10.1080/00223980.1993.9915573
[48] T. Tyson, “Believing that Everyone Else Is Less Ethical: Implications for Work Behavior and Ethics Instruction,” Journal of Business Ethics, Vol. 9, No. 9, 1990, pp. 715- 721. http://dx.doi.org/10.1007/BF00386354
[49] G. M. McDonald and R. A. Zepp, “Ethical Perceptions of Hong Kong Chinese Business Managers,” Journal of Business Ethics, Vol. 7, No. 11, 1988, pp. 835-845. http://dx.doi.org/10.1007/BF00383046
[50] R. B. Morgan, “Self- and Co-Worker Perceptions of Ethics and Their Relationships to Leadership and Salary,” Academy of Management Journal, Vol. 36, No. 1, 1993, pp. 200-214.
[51] S. J. Vitell and D. L. Davis, “Ethical Beliefs of MIS Professionals: The Frequency and Opportunity for Unethical Behavior,” Journal of Business Ethics, Vol. 9, No. 1, 1990, pp. 63-70. http://dx.doi.org/10.1007/BF00382565
[52] S. P. Deshpande, “The Impact of Ethical Climate Types on Facets of Job Satisfaction: An Empirical Investigation,” Journal of Business Ethics, Vol. 15, No. 6, 1996, pp. 655- 660. http://dx.doi.org/10.1007/BF00411800
[53] S. Fox and P. E. Spector, “Relations of Emotional Intelligence, Practical Intelligence, General Intelligence, and Trait Affectivity with Interview Outcomes: It’s Not All ‘G’,” Journal of Organizational Behavior, Vol. 21, No. 2, 2000, pp. 203-220. http://dx.doi.org/10.1002/(SICI)1099-1379(200003)21:2<203::AID-JOB38>3.0.CO;2-Z
[54] N. S. Schutte, J. M. Malouff, M. Simunek, J. McKenley and S. Hollander, “Characteristic Emotional Intelligence and Emotional Well-Being,” Cognition and Emotion, Vol. 16, No. 6, 2002, pp. 769-785.
[55] V. C. Góngora and M. M. Casullo, “Factores Protectores de la Salud Mental: Un Estudio Comparativo Sobre Valores, Autoestima e Inteligencia Emocional en Población Clínica y Población General,” Interdisciplinaria, Vol. 26, No. 2, 2009, pp. 183-205.
[56] F. J. Almeida and F. J. Sobral, “Emo??es, Inteligência e Negocia??o: Um Estudo Empírico Sobre a Percep??o dos Gerentes Portugueses,” Revista de Administra??o Contemporanea (RAC), Vol. 9, No. 4, 2005, pp. 9-30.
[57] J. S. Armstrong and T. S. Overton, “Estimating Nonresponse Bias in Mail Surveys,” Journal of Marketing Research, Vol. 14, No. 3, 1977, pp. 396-402. http://dx.doi.org/10.2307/3150783
[58] D. B. Greenberger, M. P. Miceli and D. J. Cohen, “Oppositionists and Group Norms: The Reciprocal Influence of Whistle-Blowers and Co-Workers,” Journal of Business Ethics, Vol. 6, No. 7, 1987, pp. 527-542. http://dx.doi.org/10.1007/BF00383744
[59] ?. N. S. Silva, “Auto-Percep??es, Auto-Estima, Ansie- dade Físico-Social e Imagem Corporal dos Praticantes de Fitness,” Universidade de Coimbra, Faculdade de ciências do desporto e educa??o física, Coimbra, 2007.
[60] D. Marlowe and D. P. Crowne, “A New Scale of Social Desirability Independet of Psychopathology,” Journal of Consulting Psychology, Vol. 24, No. 4, 1960, pp. 349- 354.
[61] M. H. Pestana and J. N. Gageiro, “Análise de Dados para as Ciências Sociais—A Complementariedade do SPSS,” 5th Edition, Edi??es Sílabo, Lisboa, 2008.
[62] A. A. Collazo, “Translation of the Marlowe-Crowne Social Desirability Scale into an Equivalent Sapnish Version,” Educational and Psychological Measurement, Vol. 65, No. 5, 2005, pp. 780-806.
[63] J. Maroco, “Análise Estatística—Com Utiliza??o do SPSS,” 1st Edition, Edi??es Sílabo, Lisboa, 2003.
[64] R. M. Baron and D. A. Kenny, “The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations,” Journal of Personality and Social Psychology, Vol. 51, No. 6, 1986, pp. 1173-1182.
[65] G. Abbad and C. V. Torres, “Regress?o Múltipla Stepwise e Hierárquica em Psicologia Organizacional: Aplica??es, Problemas e Solu??es,” Estudos de Psicologia, Vol. 7, 2002, pp. 19-29.
[66] R. D. Roberts, C. E. Flores-Mendoza and E. Nascimento, “Inteligência EMocional: Um Constructo Científico?” Cadernos de Psicologia e Educa??o Paidéia, Vol. 12, No. 23, 2002, pp. 77-92.
[67] E. López-Zafra, R. Garcia-Retamero and J. M. A. Landa, “The Role of Transformational Leadership, Emotional Intelligence, and Group Cohesiveness on Leadership Emergence,” Journal of Leadership Studies, Vol. 2, No. 3, 2008, pp. 37-49.

  
comments powered by Disqus

Copyright © 2019 by authors and Scientific Research Publishing Inc.

Creative Commons License

This work and the related PDF file are licensed under a Creative Commons Attribution 4.0 International License.