Share This Article:

Factors of Acceptance for Mobile Learning in Corporate Settings: An Empirical Investigation in Banking Industry

Abstract Full-Text HTML Download Download as PDF (Size:344KB) PP. 141-149
DOI: 10.4236/iim.2013.55015    3,229 Downloads   5,111 Views   Citations
Author(s)    Leave a comment

ABSTRACT

Due to the proliferation of mobile technology and devices like smartphones and tablet PCs into our daily lives, m-learning attracts also more attention in professional training in enterprises. Derived from these statements, this research paper is focused on the following question: what are acceptance factors for m-learning (mobile learning) in the organizational setting? The paper analyzes a real experience in m-learning for training the banking personnel in an international banking institution in Turkey. For this purpose, a mobile virtual learning environment called as mFOR@ was developed and implemented, which was designed to support the training and development process for employees using Pocket PCs. The participants of the training activity (13 professionals) evaluated the m-learning experience via a semi-structured interview; all the content and interactions within mFOR@ were analyzed via content analysis. As a basis for a successful implementation in professional training in enterprises, the acceptance by decision makers and the learners is critical. That is the reason why I present a qualitative analysis of acceptance and the perceived value of m-learning in a corporate setting.

Conflicts of Interest

The authors declare no conflicts of interest.

Cite this paper

A. Kok, "Factors of Acceptance for Mobile Learning in Corporate Settings: An Empirical Investigation in Banking Industry," Intelligent Information Management, Vol. 5 No. 5, 2013, pp. 141-149. doi: 10.4236/iim.2013.55015.

References

[1] V. Venkatesh, M. Morris, G. Davis and F. Davis, “User Acceptance of Information Technology: Toward a Unified View,” MIS Quartely, Vol. 27, No. 3, 2003, pp. 425-478.
[2] G. Walsham, “Interpreting Information Systems in Organisations,” John Wiley & Sons, Chichester, 1993.
[3] J. Waycott and A. Hulme, “Learner’s Experiences with PDAs for Reading Course Materials,” Personal and Ubiquitous Computing, Vol. 7, No. 1, 2003, pp. 30-43. doi:10.1007/s00779-002-0211-x
[4] A. Weilenmann, “Doing Mobility,” Tese de Doutorado, Department of Informatics, Goteborg University, Goteborg, 2003.
[5] E. Wenger, “Communities of Practice—Learning, Meaning and Identity,” Cambridge University Press, Cambridge, 1998. doi:10.1017/CBO9780511803932
[6] C. Argyris, “On Organizational Learning,” Blackwell, Cambridge, 1992.
[7] R. Basole, “Enterprise Mobility: Researching a New Paradigm,” Information Knowledge Systems Management, Vol. 7, No. 1-2, 2008, pp. 1-7.
[8] G. Boterf, “Compétence et Navigation Professionelle,” éditions d’Organisation, Paris, 2000.
[9] J. Brown and D. Metcalf, “Mobile Learning Uptade,” 2008. http://www.masie.com
[10] R. Lindgren, O. Henfridsson and U. Schultze, “Desing Priciples for Competence Management Systems: A Synthesis of an Action Research Study,” MIS Quartely, Vol. 28, No. 3, 2004, pp. 425-472.
[11] K. Lyytinen and Y. Yoo, “The Next Wave of Nomadic Computing,” Information Systems Research, Vol. 13, No. 4, 2002, pp. 377-388. doi:10.1287/isre.13.4.377.75
[12] J. Mills, K. Platts and M. Bourne, “Competence and Resource Architectures,” International Journal of Operations & Production Management, Vol. 23, No. 9, 2003, pp. 977-994
[13] H. Collis and R. Hussey, “Pesquisa em Administracao,” Bookman, Porto Alegre, 2005.
[14] L. Gjedde, “Learning on the Road—Designing for Contextual and Engaging Mobile Learning,” Proceedings of IADIS International Conference on Mobile Learning, Algarve, 11-13 April 2008, pp.
[15] C. Hardless, J. Lundin and U. Nulden, “Mobile Competence Development for Nomads,” Proceedings of the Hawaii International Conference on Systems Science, Big Island, Hawaii, 3-6 January 2001, pp. doi:10.1109/HICSS.2001.926229
[16] H. Ogata and Y. Yano, “How Ubiquitous Computing can Support Language Learning,” 2003. http://www-yano.is.tokushima-u.ac.jp/ogata/clue/ogata-kest2003.pdf
[17] A. Jeyaraj, J. Rottman and M. Lacity, “A Review of the Predictors, Linkages, and Biases in IT Innovation Adoption Research,” Journal of Information Technology, Vol. 21, No. 1, 2006, pp. 1-23. doi:10.1057/palgrave.jit.2000056
[18] A. Jones, K. Issroff and E. Scanlon, “Affective factors in learning with mobile devices,” In: M. Sharples, Ed., Big Issues in Mobile Learning, Kaleidoscope, Nottingham, 2007, pp. 17-22. https://www.zotero.org/lmlg/items/itemKey/4XGZRSCM
[19] N. S. Chen, C. W. Kinshuk and S. J. H. Yang, “Designing a Self-Contained Group Area Network for Ubiquitous Learning,” Educational Technology & Society, Vol. 11, No. 2, 2008, pp. 16-26.
[20] P. Perrenoud, “Construire des Compétences dès l’école,” ESF, Paris, 1997.
[21] J. Piaget, “Sociological Studies,” Routledge, London, 1995.
[22] M. Kakihara and C. Sorensen, “Mobility: An Extended Perspective,” Proceedings of the Hawaii International Conference on System Sciences, Big Island, Hawaii, 7-10 January 2002. doi:10.1109/HICSS.2002.994088
[23] A. Lasen, “Affective Technologies—Emotions and Mobile Phones,” 2004. http://www.receiver.vodafone.com/11/articles/pdf/11_03.pdf
[24] J. Sherry and T. Salvador, “Running and Grimacing: The Struggle for Balance in Mobile Work,” In: B. Brown, N. Green and R. Harper, Eds., Wireless World—Social and Interactional Aspects of Mobile Age, Springer-Verlag, London, 2002, pp. 108-120.
[25] O. Smordal and J. Gregory, “Personal Digital Assistants in Medical Education and Practice,” Journal of Computer Assisted Learning, Vol. 19, No. 3, 2003, pp. 320-329. doi:10.1046/j.0266-4909.2003.jca_033.x
[26] C. K. Prahalad and G. Hamel, “The Core Competence of the Corporation,” Harvard Business Review, 1990, pp. 79-91.
[27] E. M. Rogers, “Diffusion of Innovations,” 5th Edition, Free Press, New York, 2003.
[28] M. Sharples, I. S. Arnedillo, M. Milrad and G. Vavoula, “Mobile Learning: Small Devices, Big Issues,” 2007. http://telearn.noe-kaleidoscope.org/warehouse/KAL_Legacy_Mobile_Learning_(001143v1).pdf
[29] C. Sorensen and D. Gibson, “Ubiquitous Visions and Opaque Realities: Professionals Talking about Mobile Technologies,” Info: The Journal of Policy, Regulation and Strategy for Telecommunications, Information and Media, Vol. 6, No. 3, 2004, pp. 188-196.
[30] C. Sorensen, A. Al-Taitoon and J. Kietzmann, et al., “Exploring Enterprise Mobility: Lessons from the Field,” Information Knowledge Systems Management, Vol. 7, No. 1-2, 2008, pp. 243-271.
[31] A. Trifonova, “Mobile Learning—Review of the Literature,” Technical Report DIT-03-009, University of Trento. 2003. http://eprints.unitn.it/archive/00000359/
[32] A. Saccol, “A Teoria da Hospitalidade e o Processo de Adocao de Tecnologias Móveis e Sem Fio,” Tese de Doutorado, Faculdade de Economia e Administracao, Universidade de Sao Paulo, Sao Paulo, 2005.
[33] M. Sharples, “The Design of Personal Mobile Technologies for Lifelong Learning,” Computers & Education, Vol. 34, No. 3-4, 2000, pp. 177-193. doi:10.1016/S0360-1315(99)00044-5

  
comments powered by Disqus

Copyright © 2019 by authors and Scientific Research Publishing Inc.

Creative Commons License

This work and the related PDF file are licensed under a Creative Commons Attribution 4.0 International License.