An Innovation of an Academic Cloud Computing Service

Wen-Lung Shiau^1*, Han-Chieh Chao², Chia-Pin Chou¹

¹Dept. of Information Management, Ming Chuan University, Taoyuan County.
²Institute of Computer Science & Information Engineering and Department of Electronic Engineering of National Ilan University, I-Lan.

DOI: 10.4236/jsea.2012.531108                

Abstract

Despite the popularity of cloud computing services, few studies have investigated academic cloud computing services. This study explored the innovation of an academic cloud, the Ming Chuan University Cloud System (MCUCS). A cloud computing service provides numerous benefits to an organization. We conducted a comprehensive review and observation of MCUCS and identified 8 benefits for teachers and 10 for students. Teachers and students agreed that MCUCS consistently provided a service that improved their performance. The most beneficial features of MCUCS were its high usage and user satisfaction. Between April 2010 and April 2012, the usage exceeded 878 300 events. Overall student satisfaction with MCUCS was 79.2%, and teacher satisfaction was 86%. We concluded that MCUCS provides a good model of an academic cloud computing service and a high qualified system.

Keywords

Innovation; Academic Cloud Computing Service; Evaluation; Benefits; Satisfaction

Conflicts of Interest

The authors declare no conflicts of interest.

References

[1]	S. Ried, H. K. P. Matzke, A. Bartels and M. Lisserman, “Sizing the Cloud: Understanding and Quantifying the Future of Cloud Computing,” 2011. Hhttp://www.forrester.com/Sizing+The+Cloud/fulltext/-/E-RES58161?objectid=RES58161
[2]	B. Martens and F. Teuteber, “Decision-Making in Cloud Computing Environments: A Cost and Risk Based Approach,” Information Systems Frontiers, 25 July 2011, pp. 1-23. Hdoi:10.1007/s10796-011-9317-x
[3]	J. O’Dell, “Experts Say We’ll Be Working in the ‘Cloud’ by 2020,” 2010. Hhttp://edition.cnn.com/2010/TECH/web/06/11/cloud.mashable/
[4]	P. Mell and T. Grance, “The NIST Definition of Cloud Computing,” National Institute of Standards and Technology Special Publication 800-145, Department of Commerce, Gaithersburg, 2011.
[5]	Wikipedia, “Cloud Computing,” 2011. Hhttp://en.wikipedia.org/wiki/Cloud_computing
[6]	W. Voorsluys, J. Broberg, and R. Buyya, “Introduction to Cloud Computing,” In: R. Buyya, J. Broberg and A. Goscinski, Eds., Cloud Computing: Principles and Paradigms, Wiley Press, New York, 2011, pp. 3-41. Hdoi:10.1007/s10796-011-9317-xH
[7]	C. Erenben, “Cloud Computing: The Economic Imperative,” ESchool News, Vol. 12, No. 3, 2009, pp. 12-19.
[8]	T. S. Behrend, E. N. Wiebe, J. E. London, and E. C. Johnson, “Cloud Computing Adoption and Usage in Community Colleges,” Behaviour & Information Technology, Vol. 30, No. 2, 2011, pp. 231-240. Hdoi:10.1007/s10796-011-9317-x
[9]	Gartner, “Gartner Executive Programs Worldwide Survey of More Than 2,000 CIOs Identifies Cloud Computing as Top Technology Priority for CIOs in 2011,” 2011. Hhttp://www.gartner.com/it/page.jsp?id=1526414
[10]	L. Dignan, “Cloud Computing Market: $241 Billion in 2020,” 2011. Hhttp://www.zdnet.com/blog/btl/cloud-computing-market-241-billion-in-2020/47702
[11]	F. Papa, M. Perugini, and S. Spedaletti, “Psychological Factors in Virtual Classroom Situations: A Pilot Study for a Model of Learning through Technological Devices,” Behaviour & Information Technology, Vol. 17, No. 4, 1998, pp. 187-194. Hdoi:10.1007/s10796-011-9317-x
[12]	S. R. Hiltz, “The “Virtual Classroom’: Using Computer-Mediated Communication for University Teaching,” Journal of Communication, Vol. 36, No. 2, 1986, pp. 95-104. Hdoi:10.1007/s10796-011-9317-x
[13]	S. R. Hiltz, “The Virtual Classroom: Learning without Limits via Computer Networks,” Ablex Publishing Corporation, Norwood, 1994.
[14]	S. R. Hiltz and B. Wellman, “Asynchronous Learning Networks as a Virtual Classroom,” Communications of the ACM, Vol. 40, No. 9, 1997, pp. 44-49. Hdoi:10.1007/s10796-011-9317-x
[15]	E. Knorr and G. Gruman, “What Cloud Computing Really Means,” 2011. Hhttp://www.infoworld.com/print/34031