Application of SOAP Teaching with Scenario Simulation in the General Resident Standardized Training

Abstract

Objective: To explore the effects of SOAP with scenario simulation on the clinical performance and professional identity of general residents after the standardized training. Methods: Eighty-six trainees were selected as study objects who received the general resident standardized training in Chongqing from November 2018 to October 2019, and they were divided into control group and study group using the random number table. The conventional general resident standardized training was performed in the control group, and it was conducted by combining SOAP teaching with scenario simulation in the study group. After training, the training environment acceptance and training satisfaction of trainees were evaluated using a self-designed questionnaire. And the changes in the clinical performance and professional identity of trainees were assessed by objective structured clinical examination (OSCE) and using a self-designed “general resident professional identity” questionnaire. Results: The training environment acceptance of trainees in the study group was significantly higher than that in the control group (P < 0.05). After training, various item scores of OSCE in both groups were evidently increased (P < 0.05), and they were markedly greater in the study group than in the control group (P < 0.05); the improvement of professional identity and the training satisfaction in the study group were superior to those in the control group (P < 0.05). Conclusion: In the general resident standardized training, SOAP teaching with scenario simulation can effectively improve the clinical performance, training satisfaction and professional identity of general residents, thus it has good feasibility.

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Liu, C. , Zhang, Z. , Ouyang, W. and Liu, S. (2020) Application of SOAP Teaching with Scenario Simulation in the General Resident Standardized Training. Open Journal of Social Sciences, 8, 141-152. doi: 10.4236/jss.2020.87012.

1. Introduction

General medicine focuses on human-orientation, and it is a secondary professional discipline of general clinical medicine integrating the contents of several disciplines (Liu & Jiang, 2019). For citizens, the general practitioners play a “gatekeeper” role in the health protection and the control of medical expenditures (Chi, 2018). With the industrialization, urbanization, environmental change, and accelerated aging, there is a dramatic variation in the public demand for medical services, followed by the State’s new and higher requirements for general practitioners in the medical system. In accordance with the Suggestions of General Office of the State Council on Reforming and Improving the General Practitioner Cultivation and Employment Incentive Mechanism, this study was designed with the following objectives: to establish an effective hierarchical medical system, improve the primary medical service level, promote and guarantee the health services of citizens, comprehensively increase the professional attraction of general practitioners, and facilitate the transition of medical service mode; to further improve the clinical performance of general practitioners and provide a new reference for establishing a complete general resident standardized training system. In the present study, we explored the application of SOAP teaching with scenario simulation in the 2019 standardized training of general practitioners. The training results are reported below.

2. Materials and Methods

2.1. General Data

By estimating the sample size, 86 trainees were selected as study objects who received the general resident standardized training in Chongqing from November 2018 to October 2019, and they were divided into control group (n = 43) and study group (n = 43) using the random number table. In the control group, there were 22 males and 21 females (age: 22 - 29 (24.43 ± 3.62) years), 40 cases of bachelor education and 3 cases of college education; in the study group, there were 19 males and 24 females (age: 21 - 31 (24.80 ± 3.29) years), 39 cases of bachelor education and 4 cases of college education. The general data (e.g., age, sex and education) were comparable and showed no statistically significant difference between two groups (P > 0.05).

2.2. General Resident Standardized Training

The trainees in two groups all received the 12-month general resident standardized training with the training contents of “general medicine practice”. The teacher/trainee ratio was 1/2 in both groups, and the teachers with the similar age and professional title took charge of the training teaching work in a shift to make sure of no statistical difference between two groups.

2.3. Objects and Contents of SOAP Teaching with Scenario Simulation

In the study group, SOAP teaching with scenario simulation to improve the clinical performance was added on the basis of conventional general resident standardized training, mainly embodied by “theory training” and “general medicine clinical thinking training” modules. The contents are shown in Table 1.

2.4. Evaluation of Training Effects

1) Training environment acceptance of trainees: After training, the training environment acceptance of trainees was evaluated using a self-designed acceptance questionnaire based on Manchester clinical placement index (MCPI) (a medical teaching environment assessment tool) (Hyde et al., 2018; Dornan et al., 2012). The questionnaire consisted of 8 questions, including two scales of training environment (5 items) and training contents (3 items). Each item was scored with Likert6-level scoring standard (1 - 6 scores), the total score was 8 - 48, and a higher score indicated the higher training environment acceptance of trainees. 2) OSCE results of trainees: Before and after training, the clinical performance of trainees was evaluated by 6-station OSCE in two days. In the first day, the total examination time was 60 min, and the examination contents included history collection, medical record writing, general medicine clinical thinking, and clinical operation; in the second day, the total examination time was 50 min, and the examination contents included physical examination and auxiliary examination; the total score for each station was 10. 3) Assessment on the professional identity of trainees: Before and after training, all trainees completed the “general resident professional identity” questionnaire to evaluate their professional identity with the score obtained using Likert 5-level scoring standard (1 - 5 scores) (Gong, 2015; Zhao, 2010; Song, 2017; Feng et al., 2017). This questionnaire contained 10 items and involved 5 aspects of professional emotion, professional prospect recognition, professional self-efficacy, professional orientation value and professional intention (each aspect included 2 items), and a higher score indicated the higher professional identity of trainees. 4) Assessment on the self-learning effect of trainees: After training, the training effect of trainees was evaluated using a self-designed satisfaction questionnaire. This questionnaire contained 7 items (e.g., clinical thinking, clinical operation skills and doctor-patient communication skills) which were scored separately with 4 levels (3 scores, very satisfactory; 2 scores, satisfactory; 1 score, acceptable; 0 score, unsatisfactory).

2.5. Statistical Analysis

Excel2017 was used to save all data, and SPSS19.0 statistical software was employed for statistical analysis. The qualitative data were presented as n(%), and

Table 1. Training settings and contents of “general medicine practice” in the study group.

the quantitative data were expressed as x ¯ ± s . All data were compared with t test, and P < 0.05 suggested a statistically significant difference.

3. Results

3.1. Analysis of Questionnaire Reliability

As shown by the internal consistency test (Table 2), Cronbach’s α coefficient of trainee’s training environment recognition questionnaire, trainee’s professional identity questionnaire and trainee’s self-learning effect satisfaction questionnaire was 0.715, 0.833 and 0.849, respectively. Based on the previous studies, it indicates good consistency among questionnaire items if Cronbach’s α coefficient is >0.7. Therefore, three questionnaires in this study had good internal reliability, as well as high evaluation stability and reliability.

3.2. Training Environment Acceptance of Trainees (Score)

As shown by the scoring of training environment and training contents in two groups, the training environment acceptance score in the study group was better than that in the control group, and there was a statistically significant difference between two groups (P < 0.05) (Table 3).

3.3. Evaluation on the Clinical Performance of Trainees

Before training, OSCE of trainees in two groups was completed, involving history collection, medical record writing, general medicine clinical thinking, clinical operations, physical examination and auxiliary examination analysis. The OSCE results showed no statistically significant difference between two groups (P < 0.05). In both groups, various item scores of OSCE were significantly increased

Table 2. Internal consistency of questionnaires.

Table 3. Comparison of training environment acceptance score between two groups.

after training (P < 0.05). After training, the OSCE scores of trainees (history collection, medical record writing, general medicine clinical thinking, clinical operations, physical examination and auxiliary examination analysis) were markedly greater in the study group than in the control group, and there was a statistically significant difference between two groups (P < 0.05) (Table 4).

3.4. Comparison of OSCE Results between Males and Females

After training, the OSCE results in the study group were compared between males and females using independent sample t test. The results showed that in the history collection, general medicine clinical thinking, clinical operations, physical examination, and auxiliary examination analysis, there was no statistically significant difference between males and females (P > 0.05); the medical record writing score of females was significantly higher than that of males (P < 0.05) (Table 5).

3.5. Professional Identity of Trainees before and after Training

Before training, there was no statistically significant difference in various item scores of “general resident professional identity” questionnaire between two groups (P > 0.05). After training, there was an increase in the scores of professional emotion, professional prospect recognition, professional self-efficacy, professional orientation value and professional intention in two groups, and the scores of trainee’s professional identity questionnaire were significantly higher in the study group than in the control group (P < 0.05) (Table 6).

3.6. Comparison of Professional Identity between Males and Females

After training, the professional identity in the study group was compared between males and females using independent sample t test. The results showed that in the scores of professional emotion, professional prospect recognition,

Table 4. Comparison of OSCE results in two groups before and after training.

Note: Intra-group comparison before the same training, ★☆P < 0.05.

professional self-efficacy, professional orientation value and professional intention, there was no statistically significant difference between males and females (P > 0.05) (Table 7).

3.7. Comparison of Trainee’s Self-Learning Effect between Males and Females

After training, the trainee’s self-learning effect in the study group was compared between males and females using independent sample t test (Table 8). The results showed that in the scores of trainee’s self-learning effect (7 items), there was no statistically significant difference between males and females (P > 0.05).

4. Discussion

The establishment and development of general practitioner system in different countries is closely associated with the national medical system, the economic and social development, the government system and the public health demand. After the development of several decades, a complete general practitioner system has been established successively in many countries (Wang et al., 2018; Zhou, 2019; Zhang et al., 2018). However, there is the relatively late development of

Table 5. Comparison of OSCE results in the study group after training between males and females.

Table 6. Comparison of “general resident professional identity” questionnaire scores in two groups before and after training.

Note: Intra-group comparison before the same training, ★☆P < 0.05.

Table 7. Comparison of the scores of “general resident professional identity” questionnaire in the study group after training between males and females.

Table 8. Comparison of the trainee’s self-learning effect in the study group after training between males and females.

general medicine in China. General practitioners play a very important role in the primary medical service after the introduction of general medicine concept to China, the proposal of the policy of “accelerate the development of general medicine and cultivate general practitioners”, the implementation of general practitioner training pilot program, and the all-around top-down design of general practitioner system under the socialism with Chinese characteristics. In the current medical system, there are many issues concerning the number, comprehensive quality, professional identity and cultivation system of general practitioners (Wu et al., 2018). To cultivate the high-quality general practitioners and strengthen the construction of the national medical team, the general resident standardized training becomes a critical key in the new medical reform.

Most studies of general resident training practice in the recent years focus on the clinical thinking (Yang et al., 2018b), some certain aspect (Zhao & Gao, 2019), or the system and current situation of general resident standardized training system (Zhang et al., 2017; Tian et al., 2017), but there are few studies about the effects of training settings on the comprehensive clinical skills of trainees, e.g., operation skills, communication skills, clinical thinking, and risk management. In this study, combining the status quo and existing issues of general practitioner training in China (Wu et al., 2018) and the limitations of general practitioners in the clinical operation and cooperation during practice, and according to the requirements of the Suggestions of General Office of the State Council on Reforming and Improving the General Practitioner Cultivation and Employment Incentive Mechanism (GFB [2018] No. 3), we explored the application of SOAP teaching with scenario simulation in the general resident standardized training.

4.1. Significance of SOAP Teaching for General Practitioners

SOAP is the internationally most common question-orientated medical record approach, and it supports systematically and simply recording the subjective/ objective data and treatment plans of patients and effectively developing the treatment and management measures of patients, facilitates the communication of medical staffs, provides the reasonable and necessary evidences, and helps the improvement of medical quality control (Alexandre et al., 2019). It has been proven that SOAP teaching has the application advantages in the rehabilitation teaching field (Zhao et al., 2019). SOAP medical record is a structured primary care medical record proposed in the International Classification of Primary Care (ICPC) system (World Organization of National Colleges, Academies and Academic Associations of General Practitioners/Family Physicians (WONCA)) to organize and record the diagnosis and treatment activities of general medicine (Yan et al., 2017). During general medical diagnosis and treatment, the general practitioners (mostly providing services in the gross-root medical institutions) need to handle not only the conventional physiological issues, but also many aspects concerning the healthy issues of patients, such as family, society, and mentality; and they often treat the patients without apparent symptoms and thus difficultly make a definite diagnosis in a short time. There is a difficulty in collecting the patient information in a form of conventional medical record. SOAP is question-orientated and can more comprehensively reflect the physiological, psychological, behavioral and social conditions of patients and the progression of undifferentiated diseases and chronic diseases. In other words, the clinical performance of general practitioners is evaluated by analyzing the quality of SOAP writing during the training examination. Therefore, SOAP teaching was introduced to the general resident standardized training in this study.

4.2. Effects of SOAP Teaching on General Practitioners

Compared with the conventional general resident standardized training, SOAP teaching with scenario simulation greatly improved the training environment acceptance of trainees, led to more significant improvement of objective training satisfaction and OSCE results reflecting the clinical performance of general residents, and demonstrated more ideal results of professional identity. In this study, the training with SOAP teaching for improving the clinical performance was conducted to systematically teach the basic theories and cultivate the general medicine clinical thinking, so that the trainees deeply mastered the theoretical knowledge of general medicine and effectively improved their self-thinking, clinical reasoning and clinical operation skills from the theoretical knowledge and clinical practice to the general medicine clinical thinking. Besides, the combination of theories and practice reinforced the comprehension of trainees to the disease diagnosis & treatment, disease prevention and health management, and enhanced their sense of mission to take the responsibilities; as a result, the trainees had more profound recognition to general medicine and stronger professional identity. Furthermore, the scenario simulation widely applied in the fields of cardiology and pediatrics (Zou & Luo, 2017; Sarah et al., 2018) was adopted so that the trainees could comprehensively know the feelings, demands, symptoms and disease onset of patients during the diagnosis and treatment of the simulated cases; it well embodies the training concept of “pay importance to trainee participation” and facilitates the cultivation of trainees in aspect of team cooperation, doctor-patient communication, problem analysis and solution, and service awareness.

In our study, SOAP teaching was combined with the scenario simulation, i.e., the risk factors of crisis events were analyzed using “Swiss Cheese Model” theory to improve the clinical risk management capability of general residents. As the medical safety in the clinical practice is greatly associated with the mistakes of medical staffs, that is to say, such mistakes are one of important causes for adverse consequences (e.g., disease deterioration and medical damage), the risk management capability is an indispensable part of clinical performance. It is coincident to the expectation that the trainees in this study thought SOAP teaching was beneficial for improving the clinical risk management capability.

At present, with the popularization of hierarchical medical system and the proposal of “Healthy China” strategy, the general practitioners play a very important role in the public primary medical services. SOAP teaching with scenario simulation can effective improve the professional identity and clinical performance of general residents, and it is of great significance for the cultivation of general medical talents.

4.3. Study Shortcomings and Prospect

The comprehensive clinical skills and professional identity of general practitioners are the key for their stable development, while the complete general practitioner standardized training system is the foundation to cultivate the excellent general practitioners (Zheng et al., 2019). At present, the domestic general practitioner team still needs expanding continuously to meet the primary care demand, and the professional identity, comprehensive clinical skills and satisfaction of general practitioners are required to be improved and promoted ceaselessly (Yang et al., 2018a). In this study, we only explored the effects of SOAP teaching with scenario simulation on the skills, professional identity and satisfaction of general practitioners. The investigation from a view of incentive mechanism, cultivation system (staffing, professional title evaluation, and work assessment) and professional attraction (salary, employment management measures, and professional development prospect) is needed to build up a complete general practitioner team adaptive to the industrial requirements, enhance the primary medical service, and radically address the public issues of “difficult access to medical care” and “expensive medical care”.

Fund

2018 Medical Research Projects of Chongqing Health Commission & Chongqing Science and Technology Bureau: Study on the clinical performance and evaluation of general residents after standardized training and the relevant strategies (2018MSXM135); National Medical Professional Degree Graduate Education Steering Committee Project (B2-YX20180202-10): Construction and practice of the Scientific Research Capability Cultivation System of Clinical Medicine Master Professional Degree Graduate.

Conflicts of Interest

The authors declare no conflicts of interest regarding the publication of this paper.

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