Impact of Innovation and Digitalization in Healthcare NGO in Zambia ()
ABSTRACT
Globalization and international business, as well as technological
innovation, have had a significant influence on healthcare around the world,
including Zambia. Nowadays, most
organizations are producing value with multiple partners and players by
exploiting digital and innovation platforms in many areas of society. Current
research, to the best of my knowledge, is still dependent on traditional
methodologies and has yet to embrace interorganizational collaboration of digital transformation. In the
previous few decades, the healthcare NGO has achieved a variety of goals thanks to
novel ideas, leadership styles, and management digitization initiatives. With
the expansion of various healthcare services and the Covid pandemic, there was
a need for creative and digital infrastructures for sending information for
various platforms, devices, and software in order to improve healthcare
services in the region. Peer-to-peer information exchange has been allowed through
innovation and digitalized platforms
to build new capabilities and work with other rivals. Advances in digital technology provide up new opportunities
for the creation of new goods and
services. The primary goal of this article is to better understand the tactics
and procedures that have resulted in creative breakthroughs in leadership
styles in the healthcare NGO field. This is a qualitative study which will use
in depth literature review and other non-governmental organisation data
in Zambia with the intent to collect and review the various information about
innovation and digitalization in their
organisation in last decade or more about the changes in their work
culture to improved service delivery and way of business to sustain stability and
long term relationship with partners and stakeholders. I will attempt to offer
a comprehensive and methodical discussion of what goes into supporting
conventional solutions and why. Finally, I will focus on specific issues and
concerns that are severely testing NGO health care systems.
Share and Cite:
Sharma, S. (2023) Impact of Innovation and Digitalization in Healthcare NGO in Zambia.
Open Journal of Social Sciences,
11, 212-221. doi:
10.4236/jss.2023.116015.
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