ABSTRACT
In China, decision-making meteorological services provide meteorological
information for the production organization, disaster prevention and mitigation
by the CPC committee, government, military leaders and decision-making departments at all levels, as well as scientific decision-making in
the areas of rational development and utilization of climate resources and environmental
protection. In order to understand the user’s satisfaction with
the decision-making meteorological service, the Shaanxi Provincial Meteorological
Bureau conducted a statistical survey, and the results showed that: 1)
In 2017, the satisfaction level of provincial-level decision-making meteorological
services in Shaanxi, China was 92.77%. Among them, the satisfaction
index of “Ministry Department Service Personnel Professional Image and
Service Awareness” was 94.12%, and the “Weather Forecast Warning Accuracy”
satisfaction index was 90.18%. 2) Decision-making users have become
an important channel for obtaining meteorological information through meteorological
websites, televisions, mobile phone text messages, APP mobile
applications, broadcasting, and Meteorological Information Express. Rainstorms,
floods, high temperature heat, cold winds, hail, precipitation, and
lightning are still the main concerns of decision-makers. 3) The focus on haze
and UV intensity is 15% and 8% higher than that of 2016. The next 1 - 3 days
weather forecast and 0 - 6 hours short-term forecast are still the most valuable
forecast products for decision-making users. Compared with 2016, the next 1 -
3 days weather forecast, future 0 - 6 hours forecast, traffic meteorology, precipitation
probability, and air quality forecast increase by 1% to 14% in the
year of 2017.