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[1]
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The Role of Empathy and Relationship Quality in Building Customer Loyalty in Community Pharmacies: Evidence from Jordan
Jordan Journal of Pharmaceutical Sciences,
2024
DOI:10.35516/jjps.v17i3.2305
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[2]
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The effects of service quality on relationship quality and loyalty in business-to-business electrical and electronics industry
Asia Pacific Journal of Marketing and Logistics,
2024
DOI:10.1108/APJML-01-2024-0089
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[3]
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The Influence of Service Innovation and Brand Image on Customer Loyalty in the Indonesian Ride-Hailing Industry
Ilomata International Journal of Management,
2024
DOI:10.61194/ijjm.v6i1.1501
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[4]
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Unethical use of information access and analytics in B2B service organisations: The dark side of behavioural loyalty
Industrial Marketing Management,
2023
DOI:10.1016/j.indmarman.2022.12.006
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[5]
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Unethical use of information access and analytics in B2B service organisations: The dark side of behavioural loyalty
Industrial Marketing Management,
2023
DOI:10.1016/j.indmarman.2022.12.006
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[6]
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Exploring the relationship between quality and innovation and revenue growth: a case study of three global technology giants
CRJ,
2023
DOI:10.59380/crj.v1i1.2752
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[7]
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Unethical use of information access and analytics in B2B service organisations: The dark side of behavioural loyalty
Industrial Marketing Management,
2023
DOI:10.1016/j.indmarman.2022.12.006
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[8]
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Acquiring Professional Service Customers: Do Agile Project Methods Increase the Intention to Choose an Out-supplier?
Journal of Business-to-Business Marketing,
2022
DOI:10.1080/1051712X.2022.2039477
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[9]
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The moderating effect of positive word-of-mouth between service quality and customer loyalty in the hospitality sector: A PLS-SEM approach
Journal of Economics and Management,
2022
DOI:10.22367/jem.2022.44.11
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