Evaluation on Information Technology Service Management Process with AHP

Technology and Investment

ISSN Print: 2150-4059
ISSN Online: 2150-4067
www.scirp.org/journal/ti
E-mail: ti@scirp.org

Google-based Impact Factor: 1.39
Citations

Journals Menu

"Evaluation on Information Technology Service Management Process with AHP"
written by Jiangping Wan, Hui Zhang, Dan Wan,
published by Technology and Investment, Vol.2 No.1, 2011

has been cited by the following article(s):

Google Scholar
CrossRef

[1]	APLIKASI KETAHANAN PANGAN DESA UNTUK ANTISIPASI PANDEMI DENGAN METODE RAD DI CILONGOK
	2021

[2]	University of Santo Tomas Department of Filipino Virtual Front Desk
	2021 3rd International …, 2021

[3]	SIGIP Sistema de Informação de Gestão de Partilha de Informação Protegida
	2021

[4]	SISTEM PENDUKUNG KEPUTUSAN PENERIMAAN CALON PEGAWAI DI PT. ASDP INDONESIA FERRY (PERSERO) DENGAN METODE ANALYTICAL …
	2020

[5]	Suporte ao Gerenciamento de Capacidade em Provedores do tipo Infraestrutura como Serviço através da Simulação de Cenários de Negócio
	2020

[6]	Supporting Infrastructure as a Service Capacity Management through Business Scenarios SimulationSupporting Infrastructure as a Service Capacity Management …
	2020

[7]	A Quantitative Analysis of Organizational Complexity and ITIL Implementation Challenges
	2019

[8]	A consensus-based multicriteria group decision model for information technology management committees
	2018

[9]	Evaluation of ISO 27001 implementation towards information security of cloud service customer in PT. IndoDev Niaga Internet
	Journal of Physics: Conference Series, 2018

[10]	A Study to Establish the Core Process of ITIL v3 Using ANP
	2017

[11]	Multi-criteria decision making approach for ITIL processes performance evaluation: Application to a Moroccan SME
	2017

[12]	Improving information performance of schools in higher education through IT service management
	2017

[13]	Measuring the effect of 3D printing machinery on technology management
	2016

[14]	Development and evaluation of a software-mediated process assessment approach in IT service management
	2015

[15]	Improving group decision-making in IT service management by the use of a consensus-based MCDM method
	2015

[16]	Development and evaluation of a software-mediated process assessment approach in IT service managment
	2015

[17]	Software Development for IT Service Help Desk
	International Journal on Recent and Innovation Trends in Computing and Communication, 2015

[18]	Evaluation of Transit Service Quality for Urban Railway on the Basis of AHP–A Sample of ZHUHAI Station in Beginning Stage
	Applied Mechanics and Materials, 2015

[19]	Performance improvement indicators of the Medical Records Department and Information Technology (IT) in hospitals
	2015

[20]	Evaluation of transit service quality for urban railway on the basis of AHP--A sample of ZHUHAI station in beginning stage.
	Applied Mechanics & Materials, 2014

[21]	A Comparative Study of Participant Satisfaction with Group Decision-Making between Consensus and Analytic Hierarchy Process Techniques
	ProQuest Dissertations Publishing, 2014

[22]	DNA Vaccines Approach: From Concepts to Applications
	2014

[23]	Metode Analytical Hierarchy Process: Sistem Rekomender Database Software
	Jurnal Informatika, 2014

[24]	Case Study on the Lean Six Sigma Management for Information Technology Service Management Project of G Commercial Bank
	Technology and Investment, 2013

[25]	A Study of Service Desk Setup in Implementing IT Service Management in Enterprises
	Technology and Investment, 2013

[26]	FUNDAMENTAÇÃO PARA A MODELAGEM DA AVALIAÇÃO DE DESEMPENHO DA LOGÍSTICA INTERNA EM EMPRESAS DE SERVIÇOS
	Gestao e Tecnologia para a Competitividade 23.24.25 de Outubro de 2013, 2013

[27]	Risk Management of IT Service Management Project Implementation with Killer Assumptions
	Technology and Investment, 2012

[28]	Case Study on M Company Best Practice with Global IT Management
	Technology and Investment, 2012

[29]	Analysis on the Mindbugs in Information Technology Service Management Project Implementation
	Technology and Investment, 2011

[30]	Analysis on the Mindbugs in Information Technology Service Management Project Implementation*
	Technology and Investment, 2011

[1]	2023 DOI:10.20334/2023-020-M

[2]	University of Santo Tomas Department of Filipino Virtual Front Desk 2021 3rd International Conference on Advanced Information Science and System (AISS 2021), 2021 DOI:10.1145/3503047.3503048

[3]	University of Santo Tomas Department of Filipino Virtual Front Desk 2021 3rd International Conference on Advanced Information Science and System (AISS 2021), 2021 DOI:10.1145/3503047.3503048

[4]	University of Santo Tomas Department of Filipino Virtual Front Desk Proceedings of the 3rd International Conference on Advanced Information Science and System, 2021 DOI:10.1145/3503047.3503048

[5]	Approaches to ITSM level measurement and evaluation SHS Web of Conferences, 2020 DOI:10.1051/shsconf/20208301019

[6]	A Consensus-Based Multicriteria Group Decision Model for Information Technology Management Committees IEEE Transactions on Engineering Management, 2018 DOI:10.1109/TEM.2017.2787564

[7]	Evaluation of ISO 27001 implementation towards information security of cloud service customer in PT. IndoDev Niaga Internet Journal of Physics: Conference Series, 2018 DOI:10.1088/1742-6596/1090/1/012060

[8]	Improving information performance of schools in higher education through IT service management 2017 5th International Conference on Cyber and IT Service Management (CITSM), 2017 DOI:10.1109/CITSM.2017.8089246

[9]	Measuring the effect of 3D printing machinery on technology management 2016 Portland International Conference on Management of Engineering and Technology (PICMET), 2016 DOI:10.1109/PICMET.2016.7806771

[10]	Improving group decision-making in IT service management by the use of a consensus-based MCDM method 2015 Latin American Network Operations and Management Symposium (LANOMS), 2015 DOI:10.1109/LANOMS.2015.7332678

[11]	Evaluation of Transit Service Quality for Urban Railway on the Basis of AHP – A Sample of ZHUHAI Station in Beginning Stage Applied Mechanics and Materials, 2015 DOI:10.4028/www.scientific.net/AMM.743.673

[12]	Case Study on the Lean Six Sigma Management for Information Technology Service Management Project of G Commercial Bank Technology and Investment, 2013 DOI:10.4236/ti.2013.42009

[13]	A Study of Service Desk Setup in Implementing IT Service Management in Enterprises Technology and Investment, 2013 DOI:10.4236/ti.2013.43022

[14]	Risk Management of IT Service Management Project Implementation with Killer Assumptions Technology and Investment, 2012 DOI:10.4236/ti.2012.31007

[15]	Case Study on M Company Best Practice with Global IT Management Technology and Investment, 2012 DOI:10.4236/ti.2012.33019

[16]	Analysis on the Mindbugs in Information Technology Service Management Project Implementation Technology and Investment, 2011 DOI:10.4236/ti.2011.23019

	+1 323-425-8868
	customer@scirp.org
	+86 18163351462(WhatsApp)
	1655362766

	Paper Publishing WeChat

	+1 323-425-8868
	customer@scirp.org
	+86 18163351462(WhatsApp)
	1655362766

	Paper Publishing WeChat

Technology and Investment

Technology and Investment

Journals Menu

Home

About SCIRP

Service

Policies