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Economic impact of artificial intelligence (AI): Conceptualization of business value of AI and future agenda for tourism and hospitality research
Tourism Economics,
2026
DOI:10.1177/13548166261418787
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[2]
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The Impact of Intelligent Services on Customer Satisfaction in the China Hotel Industry
Journal of China Tourism Research,
2025
DOI:10.1080/19388160.2025.2484542
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[3]
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A descriptive analysis of significant factors influencing the behavioral intention to adopt robot kiosks/service robots in service stores: Integrating the UTAUT and higher-order SERVQUAL approach
Results in Engineering,
2025
DOI:10.1016/j.rineng.2025.105029
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[4]
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The impact of process automation on management control and the performance of tourism companies: A bibliometric analysis
XXI International May Conference on Strategic Management – IMCSM25 Proceedings - zbornik radova,
2025
DOI:10.5937/IMCSM25779S
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[5]
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Smart Hospitality in the Age of AI: Impact of AI-Driven Personalization on Guest Satisfaction and Loyalty in Hotels
Psychology and Education: A Multidisciplinary Journal,
2025
DOI:10.70838/pemj.450502
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[6]
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Analysis of the impact of AI solutions on the improvement of restaurant business
1. stručno-naučna konferencija "Održivi resursi, ekologija i turizam Jugoistočne Srbije" - zbornik radova,
2025
DOI:10.5937/GU_KORET25086D
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[7]
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Trust, Try, Buy, and Belong: How Does AI Create a Loyalty Loop in Hotels?
Tourism and Hospitality,
2025
DOI:10.3390/tourhosp6050276
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[8]
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Research progress in service automation: a critical review of consumer behavior in tourism and hospitality
Journal of Services Marketing,
2025
DOI:10.1108/JSM-07-2025-0477
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[9]
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The era of robotics, AI, and service automation: Smart ports as a model for international trade
Ekonomika,
2025
DOI:10.5937/ekonomika2504075D
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[10]
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Exploring the future of tourism: a qualitative study on the integration of robotics in North Cyprus hospitality and destination development
Worldwide Hospitality and Tourism Themes,
2024
DOI:10.1108/WHATT-05-2024-0097
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[11]
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Improving Service Quality and Customer Engagement With Marketing Intelligence
Advances in Marketing, Customer Relationship Management, and E-Services,
2024
DOI:10.4018/979-8-3693-6813-8.ch002
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[12]
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Tourism and Hospitality for Sustainable Development
2024
DOI:10.1007/978-3-031-63073-6_6
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