The Impact of Consumers Witness Front-Line Service Employee Complaints on Corporate Brand Attitudes

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ISSN Print: 2327-5952
ISSN Online: 2327-5960
www.scirp.org/journal/jss
E-mail: jss@scirp.org

"The Impact of Consumers Witness Front-Line Service Employee Complaints on Corporate Brand Attitudes"
written by Jihua Zhang, Ming Tan, Ningning Wang,
published by Open Journal of Social Sciences, Vol.7 No.3, 2019

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