American Journal of Industrial and Business Management

American Journal of Industrial and Business Management

ISSN Print: 2164-5167
ISSN Online: 2164-5175
www.scirp.org/journal/ajibm
E-mail: ajibm@scirp.org
"The Impact of Complaints between Frontline Service Employees on Consumers—Based on Critical Incident Technique"
written by Jihua Zhang, Ningning Wang,
published by American Journal of Industrial and Business Management, Vol.8 No.3, 2018
has been cited by the following article(s):
Free SCIRP Newsletters
Copyright © 2006-2024 Scientific Research Publishing Inc. All Rights Reserved.
Top