Measuring Customer Feedback, Response and Satisfaction

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Psychology

ISSN Print: 2152-7180
ISSN Online: 2152-7199
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"Measuring Customer Feedback, Response and Satisfaction"
written by Rebecca Milner, Adrian Furnham,
published by Psychology, Vol.8 No.3, 2017

has been cited by the following article(s):

Google Scholar
CrossRef

[1]	The effect of customer experience, customer satisfaction and word of mouth intention on customer loyalty: The moderating role of consumer demographics
	Cogent Business & …, 2022

[2]	Business Customer Satisfaction with B2B Consulting Services: AHP-Based Criteria for a New Perspective
	Sustainability, 2022

[3]	Drivers and Challenges of Customer Satisfaction Assessment in Modern" Business to Business" Models
	2022

[4]	Customer satisfaction in digital banking sector in Vietnam: a meta-case approach
	Telos: Revista de Estudios Interdisciplinarios en …, 2022

[5]	CUSTOMER SATISFACTION IN DIGITAL BANKING SECTOR IN VIETNAM: A META-CASE APPROACH.
	Revista Telos, 2022

[6]	Factors affecting the millennial'satisfaction with e-hailing services in Malaysia
	2022

[7]	The Framework of Customer Engagement on Customer Satisfaction: The Antecedents and Consequences
	… of Management and …, 2022

[8]	How the Supply Chain Management Practices influence on Operational Performance? A Case of Manufacturing Firms in Sri Lanka
	Integrated Journal for Research in Arts and …, 2022

[9]	MANAGING LECTURERS'PERFORMANCE BY USING STUDENT SATISFACTION SURVEY
	Idaarah: Jurnal Manajemen Pendidikan, 2022

[10]	Survey on Customer Satisfaction Towards Courier Services in Johor
	Enhanced Knowledge in Sciences and …, 2022

[11]	Pazarlama iletişiminde hedef kitleyi anlama sürecinin gelişimi:“Türkiye'de hedef kitleyi anlama odaklı güncel uygulamalar üzerine bir inceleme”
	2022

[12]	Model Evaluasi Dosen Metodologi Ekonomi Islam oleh Mahasiswa Selama Pandemi Covid 19
	Thawalib, 2021

[13]	Using Student Satisfaction Questionnaire to Manage the Lecturer's Performance
	… INTERNATIONAL JOURNAL OF …, 2021

[14]	Strategies to Increase Employees' Morale
	2021

[15]	Customer satisfaction: I ask, therefore it exists?-Impact of firm-sponsored customer satisfaction surveys on participants' behaviours
	2021

[16]	Knowledge Management in the Hospitality Sector
	2021

[17]	Avaliação da Satisfação de Clientes em Unidades Hoteleiras: Estudo de Caso
	2021

[18]	Can a Robot Handle Customers with Unreasonable Complaints?
	2020

[19]	Assessment of Customer Satisfaction on Home-Based Catering Business in Cabadbaran City: Basis for Enhancement Program
	2020

[20]	Gendering the voiced complaining behavior of customers in small restaurant environments: A case of college students in Zimbabwe
	2020

[21]	Satisfaction vs experienced utility: current issues and opportunities
	2020

[22]	Satisfaction evaluation model in the light of marketing mix theory applied to fitness clubs in Poland
	2020

[23]	Delight and Commitment—Revisiting the Satisfaction-Loyalty Link
	2020

[24]	Calidad de servicio y satisfacción del usuario en el área de licencias de conducir de la región Callao, 2019
	2019

[25]	A Systematic Approach for Tool-Supported Performance Management of Engineering Education
	2019

[26]	Customer Satisfaction and its Measurement in Fitness Clubs of Warsaw
	2019

[27]	Assessment of Service Quality Using Weighted SERVPERF Approach
	2019

[28]	Assessing the Satisfaction of Exploration Companies, Exploring Gold and Base Metal, with Services Provided by Ministry of Mines and Petroleum of Ethiopia
	2019

[29]	Έρευνα ικανοποίησης πελάτη από τις παρεχόμενες υπηρεσίες των εργαστηρίων ανάλυσης τροφίμων, ποτών και νερού
	2019

[30]	Effective Strategies to Sustain Small Businesses in Rural Areas
	Walden Dissertations and Doctoral Studies, 2018

[31]	Communication skills of sellers as a determinant of consumer satisfaction and loyalty
	2018

[32]	Marketing digital y posicionamiento de la cooperativa San Hilarión agencia Canto Grande
	2018

[33]	CUSTOMERS'SATISFACTION AND SERVICE QUALITY OF SPA CENTERS IN GREECE
	2017

[34]	Uticaj dimenzija kulture na stavove i namere potro?a?a prema stranim i doma?im proizvodima
	Marketing, 2017

[35]	An Evaluation of Customer Satisfaction Dimensions in the Ghanaian Banking Industry
	Walden Dissertations and Doctoral Studies, 2017

[36]	Customers' satisfaction and service quality of spa centers in Greece
	2017

[37]	ENTREPRENEURIAL PASSION AND VENTURE PERFORMANCE OF SMALL BUSINESSES IN RIVERS STATE


[38]	Financial Management, Environmental Risks, and Sustainable Business Practices


[39]	Članci/Papers

[1]	The effect of customer experience, customer satisfaction and word of mouth intention on customer loyalty: The moderating role of consumer demographics Cogent Business & Management, 2022 DOI:10.1080/23311975.2022.2082015

[2]	Business Customer Satisfaction with B2B Consulting Services: AHP-Based Criteria for a New Perspective Sustainability, 2022 DOI:10.3390/su14127437

[3]	Customer satisfaction in digital banking sector in Vietnam: a meta-case approach Telos Revista de Estudios Interdisciplinarios en Ciencias Sociales, 2022 DOI:10.36390/telos243.22

[4]	How the Supply Chain Management Practices influence on Operational Performance? A Case of Manufacturing Firms in Sri Lanka Integrated Journal for Research in Arts and Humanities, 2022 DOI:10.55544/ijrah.2.5.1

[5]	The effect of customer experience, customer satisfaction and word of mouth intention on customer loyalty: The moderating role of consumer demographics Cogent Business & Management, 2022 DOI:10.1080/23311975.2022.2082015

[6]	The effect of customer experience, customer satisfaction and word of mouth intention on customer loyalty: The moderating role of consumer demographics Cogent Business & Management, 2022 DOI:10.1080/23311975.2022.2082015

[7]	Delight and Commitment—Revisiting the Satisfaction-Loyalty Link Journal of Relationship Marketing, 2021 DOI:10.1080/15332667.2020.1855068

[8]	Satisfaction vs experienced utility: current issues and opportunities Current Issues in Tourism, 2020 DOI:10.1080/13683500.2020.1769573

[9]	Gendering the voiced complaining behavior of customers in small restaurant environments: A case of college students in Zimbabwe Journal of Foodservice Business Research, 2020 DOI:10.1080/15378020.2020.1788915

[10]	Communication skills of sellers as a determinant of consumer satisfaction and loyalty Marketing, 2018 DOI:10.5937/markt1804249S

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