"An Empirical Study of Turnover Intentions in Call Centre Industry of Pakistan"
written by Muhammad Aamir Shafique Khan, Jianguo Du,
published by Journal of Human Resource and Sustainability Studies, Vol.2 No.4, 2014
has been cited by the following article(s):
  • Google Scholar
  • CrossRef
[1] GENERATION Y EMPLOYEE RETENTION IN SEASONAL HOTELS–CONCEPT AND MEASUREMENT
2020
[2] Strategies for Reducing Voluntary Employee Turnover in Call Centers
2020
[3] Call Center Management Strategies to Increase Job Satisfaction and Reduce Employee Turnover
2020
[4] Relationship Between Intrinsic Job Satisfaction, Extrinsic Job Satisfaction, and Turnover Intentions in Luxury Hotels
2020
[5] The Relationship of Schwartz's Basic Individual Values with Internal Marketing, Brand Citizenship Behaviour, and Organizational Citizenship Behaviour: A Case Study …
2020
[6] Pengaruh Job Insecurity, Beban Kerja, Kepuasan Kerja dan Komitmen Organisasi terhadap Turnover Intention Karyawan Milenial
2020
[7] Impact of Gratitude and Optimism Interventions on Burnout and Psychological Capital in a Call Center
2019
[8] Innovativeness and turnover intentions amongst continuous learners in Gauteng
2019
[9] EXPLORING COMPENSATION SATISFACTION TO ENHANCE MOTIVATION AND REDUCE TURNOVER INTENTION AMONG EMPLOYEE OF PRIVATE BOTTLED …
2019
[10] Non Emergency Calls-Depression Coupling in Call Handlers of Rescue 1122 Punjab, Pakistan
2019
[11] Pengaruh Stres Kerja, Kepuasan Kerja dan Kompensasi terhadap Intensi Turnover di PT. Jne
2018
[12] Influencia de la motivación extrínseca e intrínsica en la intención de permanencia de los trabajadores de restaurantes de pizzas y pastas del distrito de Miraflores
2018
[13] Role of job stress and perceived job alternatives in turnover intention: a perspective of the decentralized powerloom sector of North Karnataka
2018
[14] Improving service quality using Lean methodology in a customer call center
2018
[15] EFFECT OF HUMAN RESOURCE MANAGEMENT STRATEGIES ON EMPLOYEE RETENTION: A SURVEY OF AGRICULTURE SECTOR NGOs BASED IN NAIROBI …
2018
[16] Exploring employee retention and intention to leave within a call centre
2018
[17] Strategies for Retaining Employees in the Nonprofit Sector
Walden Dissertations and Doctoral Studies, 2018
[18] Debunking the myth of job hopping amongst black professionals in corporate South Africa
International Journal of Social Economics, 2018
[19] Employee Retention Strategies in Trinidadian Small Enterprises
Walden Dissertations and Doctoral Studies, 2018
[20] Peran Stres Kerja dan Kepuasan Kerja Karyawan dalam Pengelolaan Tingkat Turnover Intention pada Karyawan Puskesmas Jasinga, Bogor
2018
[21] EFFECT OF HUMAN RESOURCE MANAGEMENT STRATEGIES ON EMPLOYEE RETENTION: A SURVEY OF AGRICULTURE SECTOR NGOs BASED …
2018
[22] Employee Turnover in the Hospitality Industry using Herzberg's Two-Factor Motivation-Hygiene Theory
2018
[23] The influence of transformational leadership on perceptions of organisational justice, intention to quit and Organisational Citizenship Behaviour among selected call …
2017
[24] THE PERCEIVED EFFECT OF CAREER DEVELOPMENT PRACTICES ON EMPLOYEE RETENTION AT THE SAFARICOM CALL CENTERS IN KENYA
Thesis, 2017
[25] ASSESSMENT OF FACTORS AFFECTING EMPLOYEES'TURNOVER IN ST. MARY'S UNIVERSITY
2017
[26] Employee Turnover Intentions in the Hospitality Industry
Walden Dissertations and Doctoral Studies, 2017
[27] Take It or Leave: Customer Incivility and Intention to Quit in New-Hire Frontline Hospitality Employees
ProQuest Dissertations Publishing, 2017
[28] Strategies for Retaining Employees for Call Centers
ProQuest Dissertations Publishing, 2017
[29] Analisis Pengaruh Kompensasi, Job Insecurity, dan Komitmen Organisasi terhadap Turnover Intention pada Karyawan PT. Batik Air Indonesia di Direktorat Operasional
Swot, 2017
[30] Employee Turnover in the Long-Term Care Industry
ProQuest Dissertations Publishing, 2017
[31] Turnover intention among call centre agents in Malaysia: The role of supervisory support, self-efficacy and work engagement
2016
[32] El efecto del job crafting y el rol mediador del burnout y el engagement sobre la relación entre las características laborales y la intención de rotar
2016
[33] EL EFECTO DEL JOB CRAFTING Y EL ROL MEDIADOR DEL BURNOUT Y EL ENGAGEMENT SOBRE LA RELACIÓN ENTRE LAS CARACTERÍSTICAS …
2016
[34] Job Satisfaction and Organizational Commitment Among Call Center Employees
ProQuest Dissertations Publishing, 2016
[35] A Study On Turnover Intention Among Employees Of Commercial Banks In Madurai, Tamilnadu
2016
[36] RESOURCES, WORK ENGAGEMENT AND TURNOVER INTENTION AMONG CALL CENTRE AGENTS: A PROPOSED FRAMEWORK
2016
[37] A Study on Turnover Intention among Employees of Commercial Banks in Madurai, Tamilnadu THESIS
2016