Journal of Software Engineering and Applications

Journal of Software Engineering and Applications

ISSN Print: 1945-3116
ISSN Online: 1945-3124
www.scirp.org/journal/jsea
E-mail: jsea@scirp.org
"Improving Information Technology Infrastructure Library Service Delivery Using an Integrated Lean Six Sigma Framework: A Case Study in a Software Application Support Scenario"
written by Anil Kumar Raghavan Pillai, Ashok Kumar Pundir, L. Ganapathy,
published by Journal of Software Engineering and Applications, Vol.7 No.6, 2014
has been cited by the following article(s):
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[2] Combining ITIL and Lean. The pursuit of perfection through continuous improvement
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[3] Information Technology Quality Management And Performance Of Commercial Banks In Nairobi County
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[4] IT and Lean Practices Empowering Lean Competence & Supply Chain Resilience
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[5] Analisis Information Technology Service Management (ITSM) LPSE Kota Palembang Berdasarkan Framework ITIL V3
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[6] Change Management Over Financial Information: A Multi-Criteria Evaluation of System Change Controls Using Desirability Functions
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[7] A Comparative Case Study on Process Optimization and the Modern Law Library's Involvement in Achieving Efficiency at the Law School in Times of Change
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[8] A FRAMEWORK FOR THE INTEGRATION OF LEAN TOOLKIT IN ITIL FOR MORE FLEXIBILITY
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[9] Zastosowanie wybranych technik lean management w projektach informatycznych
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[10] Szczupłe zarządzanie w akademickich jednostkach e-learningowych-ramy koncepcyjne
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[11] A strategy for improving the maturity levels of IT Service Management in Higher Education Institutions in South Africa
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[12] THE ROLE OF INFORMATION TECHNOLOGY IN THE IMPLEMENTATION OF LEAN CONCEPT
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[13] Using Model-Based Systems Engineering to Improve Customer Satisfaction and Service Availability and Efficiency in the Implementation of ITIL
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[14] Implementation of Lean Methods on Management of IT Infrastructure Monitoring System: A Case Study of PT Kalbe Farma
2018
[15] A probabilistic model for predicting service level adherence of application support projects
International Journal of Productivity and Quality Management, 2018
[16] Evaluating Maturity Level Using Framework ITIL: A Case Study of Service Desk's
2018
[17] An approach to develop an assessment model for engineering college using six sigma methodology
2018
[18] Future Development of Taiwan's Smart Cities from an Information Security Perspective
2018
[19] IT Service Management Knowledge Ecosystem–Literature Review and a Conceptual Model
2018
[20] Strategy Implementing Continual Service Improvement with ITIL Framework at PT. Anabatic Technologies Tbk
2018
[21] Strategy Implementing Continual Service Improvement With ITIL Framework At PT Anabatic Technologies TBK
Int. Res. J. Comput. Sci, 2018
[22] Integrasi SWOT dan ITIL V3 untuk Strategi Layanan Teknologi Informasi di Laboratorium Perguruan Tinggi
Respati, 2018
[23] Lean Management of IT Organizations
2017
[24] Adoption of Lean Manufacturing for Improving Productivity: A Review of Case studies
2017
[25] Lean IT: il miglioramento e l'efficientamento dell'IT in azienda.
2017
[26] SPACE-Statistical Process Analytical Control Exercise: A Rapid insights generation methodology for Incidents, Problems and Changes in IT Infrastructure …
2017
[27] Lean management of IT organizations.
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[28] Demystifying Lean IT: Conceptualization and Definition
2016
[29] Learning to Troubleshoot: A Support Process Model Case Study
2016
[30] Lean Management of IT Organizations: A
2015
[31] Design and Application of New Quality Improvement Model: Kano Lean Six Sigma for Software Maintenance Project
Arabian Journal for Science and Engineering, 2015
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