An Analysis of the Impact of Online Banking on Customer Satisfaction in Commercial Banks Based on the TRA Model (A Case Study of Stanbic Bank Lusaka Main Branch)

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ISSN Print: 2329-3284
ISSN Online: 2329-3292
www.scirp.org/journal/ojbm
E-mail: ojbm@scirp.org

"An Analysis of the Impact of Online Banking on Customer Satisfaction in Commercial Banks Based on the TRA Model (A Case Study of Stanbic Bank Lusaka Main Branch)"
written by Jones Kampinda Sambaombe, Jackson Phiri,
published by Open Journal of Business and Management, Vol.10 No.1, 2022

has been cited by the following article(s):

[1]	A moderated-mediation model of perceived enjoyment, security and trust on customer satisfaction: evidence from banking industry in India
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[2]	Addressing the Low Usage of Online Banking Platform by the Corporate Clients in Zambia's Commercial Banks Based on the TPR Model
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[3]	An assessment of tenga mobile application and customer satisfaction in selected atlas Mara bank branches, Lusaka, Zambia.
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[4]	Analisis Pengaruh Penggunaan E-Banking Dan Fitur Produk Terhadap Kepuasan Nasabah Bank Rakyat Indonesia Di Kecamatan Jombang
	JPEK (Jurnal …, 2022

[5]	Adoption of mobile payment among visually impaired users in Tamil Nadu based on technology acceptance model (TAM)

[1]	A moderated-mediation model of perceived enjoyment, security and trust on customer satisfaction: evidence from banking industry in India Journal of Asia Business Studies, 2023 DOI:10.1108/JABS-03-2022-0089

[2]	Soziale Themen in Unternehmens- und Wirtschaftskommunikation Europäische Kulturen in der Wirtschaftskommunikation, 2023 DOI:10.1007/978-3-658-40705-6_14

[3]	A moderated-mediation model of perceived enjoyment, security and trust on customer satisfaction: evidence from banking industry in India Journal of Asia Business Studies, 2022 DOI:10.1108/JABS-03-2022-0089

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