The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization

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ISSN Print: 1940-9893
ISSN Online: 1940-9907
www.scirp.org/journal/jssm
E-mail: jssm@scirp.org

"The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization"
written by Yunxia Shi, Xinxin Bao, Chunhao Ma, Wenpei Wei,
published by Journal of Service Science and Management, Vol.13 No.3, 2020

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