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Drivers of citizens E- loyalty in E-government services: E-service quality mediated by E-trust based on moderation role by system anxiety
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Extending Technology Acceptance Model (TAM) to Investigate the Factors Affecting the Behavioral Intention of Internet Banking in Turkey
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2024
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Online customer experience in Indian digital banks impacting continuous intention usage: Generation Y and Z perspective
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Impact of Digitalization on Service Marketing in the Indian Banking Industry
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Impact of e-service quality on e-loyalty of online banking customers in Pakistan during the Covid-19 pandemic: mediating role of e-satisfaction
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Analyzing Frauds in Banking Sector and Impact of Internet Banking on Its Customers: A Case Study of Bank of Maharashtra
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Impact of E-service quality on customer satisfaction: a study of internet banking for general and maritime services in Nigeria
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Social Computing and Social Media: Experience Design and Social Network Analysis
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Measurement of e-service quality from user perceptions using the IPA-Kano integration model
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Examining factors influencing Indian customers’ intentions and adoption of internet banking: Extending TAM with electronic service quality
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