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Assessing the Impact of Credibility and Security on Customers E-Trust in the Context of Indian Banks
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2025
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Proceedings of the Third International Conference on Cognitive and Intelligent Computing, Volume 2
Cognitive Science and Technology,
2025
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Drivers of citizens E- loyalty in E-government services: E-service quality mediated by E-trust based on moderation role by system anxiety
Transforming Government: People, Process and Policy,
2024
DOI:10.1108/TG-04-2023-0053
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Measuring customer satisfaction in electronic commerce: the impact of e-service quality and user experience
International Journal of Quality & Reliability Management,
2024
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Extending Technology Acceptance Model (TAM) to Investigate the Factors Affecting the Behavioral Intention of Internet Banking in Turkey
Mehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi,
2024
DOI:10.30798/makuiibf.1218925
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Online customer experience in Indian digital banks impacting continuous intention usage: Generation Y and Z perspective
Journal of Financial Reporting and Accounting,
2024
DOI:10.1108/JFRA-11-2023-0638
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Transforming Government: People, Process and Policy,
2024
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Online customer experience in Indian digital banks impacting continuous intention usage: Generation Y and Z perspective
Journal of Financial Reporting and Accounting,
2024
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Transforming Government: People, Process and Policy,
2024
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Money at my Fingertips: Decoding the Role of Referent Network Size and Financial Knowledge in Reinforcing Continuance Intention of m-Payment Services
Journal of Organizational Computing and Electronic Commerce,
2024
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Money at my Fingertips: Decoding the Role of Referent Network Size and Financial Knowledge in Reinforcing Continuance Intention of m-Payment Services
Journal of Organizational Computing and Electronic Commerce,
2024
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[12]
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Impact of Digitalization on Service Marketing in the Indian Banking Industry
Gyan Management Journal,
2023
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Impact of e-service quality on e-loyalty of online banking customers in Pakistan during the Covid-19 pandemic: mediating role of e-satisfaction
Future Business Journal,
2023
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Analyzing Frauds in Banking Sector and Impact of Internet Banking on Its Customers: A Case Study of Bank of Maharashtra
2023 International Conference on Computational Intelligence, Communication Technology and Networking (CICTN),
2023
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Impact of E-service quality on customer satisfaction: a study of internet banking for general and maritime services in Nigeria
Journal of Financial Services Marketing,
2022
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Factors Influencing Customers’ Insights on Digital Banking: An Empirical Study
Journal of Applied And Theoretical Social Sciences,
2022
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An Empirical Study on Students’ Academic Wellbeing and Sustainable Development in Live Webcast Classes
Sustainability,
2021
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Social Computing and Social Media: Experience Design and Social Network Analysis
Lecture Notes in Computer Science,
2021
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An Empirical Study on Students’ Academic Wellbeing and Sustainable Development in Live Webcast Classes
Sustainability,
2021
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Measurement of e-service quality from user perceptions using the IPA-Kano integration model
IOP Conference Series: Materials Science and Engineering,
2019
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[21]
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Examining factors influencing Indian customers’ intentions and adoption of internet banking: Extending TAM with electronic service quality
Innovative Marketing ,
2019
DOI:10.21511/im.15(2).2019.04
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