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[1]
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Check-in experience: What is the role of emotions and satisfaction?
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Journal of Hospitality and …,
2022 |
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[2]
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Does service recovery matter? Relationships among perceived recovery justice, recovery satisfaction and customer affection and repurchase intentions: the …
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Journal of Asia …,
2022 |
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[3]
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PRICE COMPETITIVENESS AND SALES PERFORMANCE OF SMALL AND MEDIUM SIZE EXPORTING FIRMS IN SOUTH-SOUTH, NIGERIA
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IJSSHR-International Journal of Social Science and …,
2022 |
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[4]
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PACKAGING AND SALES PERFORMANCE OF SMALL AND MEDIUM SIZE EXPORTING FIRMS INSOUTH-SOUTH, NIGERIA
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IJSSHR-International Journal of Social Science and …,
2022 |
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[5]
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PENGARUH KUALITAS PELAYANAN, PERSEPSI HARGA DAN RELATIONSHIP MARKETING TERHADAP LOYALITAS NASABAH DENGAN SWITCHING COST …
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2021 |
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[6]
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Consumer awareness about mask repurchase intention during coronavirus: The case of Chinese sample
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Journal of the Korea Fashion and Costume Design …,
2021 |
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[7]
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Perceived service recovery justice and customer re-patronage intentions: Sequential mediation
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2021 |
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[8]
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Kajian Konsep Zero Complaint Untuk Meningkatkan Minat Beli Ulang pada Program Studi di Universitas Semarang
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2020 |
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[9]
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The Relationship between Service Quality Dimensions and Behavioral Intentions in the Egyptian Hotel Industry
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2020 |
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[10]
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How customer value affects customer loyalty in milk tea market in China?
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2020 |
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[11]
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Determinants of Customer Satisfaction and Its Implications on Word of Mouth in E-Commerce Industry: Case Study in Indonesia
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2020 |
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[12]
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Customer Switching Behavior dalam Membeli Batik dari UKM
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2019 |
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[13]
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Green hotel brands in Malaysia: perceived value, cost, anticipated emotion, and revisit intention
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2019 |
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[14]
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Empirical Analysis of Factors Effecting Brand Switching in Telecom Sector of Afghanistan
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2019 |
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[15]
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Analisis Faktor Persepsi Nasabah Bank Konvensional dan Switching Barriers Ke Bank Syariah
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2019 |
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[16]
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Faktor-Faktor yang Mempengaruhi Kepuasan Konsumen Pengguna Layanan Pembelian Secara Daring: Peran Kepuasan Konsumen Sebagai Mediator
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2019 |
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[17]
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PENGARUH PERCEIVED RISK TERHADAP CUSTOMER LOYALTY MELALUI SWITCHING COST
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2018 |
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[18]
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A development model of factors affecting customer loyalty to mobile service providers in Thailand
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International Journal of Services and Operations Management,
2018 |
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[19]
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Pengaruh Word Of Mouth dan Switching Cost Terhadap Keputusan Pembelian dan Loyalitas
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2018 |
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[20]
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MENGEKSPLORASI KESADARAN MEREK TERHADAP MINAT BELI ULANG MELALUI SIKAP TERHADAP MEREK
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2018 |
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[21]
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EFFECT OF SWITCHING COST ON REPURCHASE INTENTION WITH CUSTOMER SATISFACTION AS A MODERATING VARIABLE
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International Journal of Economics, Commerce and Management,
2018 |
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[22]
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GAMBARAN SWITCHING COST DAN CUSTOMER SWITCHING BEHAVIOR PADA PELANGGAN MNC PLAY DI BANDUNG
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2018 |
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[23]
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The effects of switching costs on relational outcomes in the insurance industry
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2018 |
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[24]
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PERAN MODERASI HAMBATAN PINDAH MEREK DALAM HUBUNGAN ANTARA KEPUASAN PELANGGAN DAN LOYALITAS PADA PROVIDER …
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2017 |
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[25]
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An investigation of the responsiveness by insurance companies to regulations affecting their financial performance: a case of Old Mutual Life Assurance Company …
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2017 |
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[26]
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The Relationship Between Content of Needs of Job Search Websites Provided and Loyalty by Users' Cognitive Processes-Moderating Effect of Satisfaction
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2017 |
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[27]
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An investigation of the responsiveness by insurance companies to regulations affecting their financial performance: a case of Old Mutual Life Assurance …
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2017 |
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[28]
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Determining predictors of customer loyalty in the South African retail banking industry
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2017 |
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[29]
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اثر تكاليف التحول و رضا الزبائن على ولائهم لخدمة الهاتف النقال في مدينة ورقــلة في الفترة بين 10 مارس و 15 افريل 2016
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2016 |
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[30]
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Understanding the ascendancy of Short Message Service advertising in response rates of South African consumers
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2016 |
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[31]
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THE DETERMINANTS OF LOYALTY: AN ANALYSIS OF PERCEIVED PRICE FAIRNESS AND SERVICE QUALITY MEDIATING BY SATISFACTION (A …
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2016 |
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[32]
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Determinant factors of job satisfaction: A case of unit trust agents in Johor Bahru
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2016 |
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[33]
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THE DETERMINANTS OF LOYALTY: AN ANALYSIS OF PERCEIVED PRICE FAIRNESS AND SERVICE QUALITY MEDIATING BY SATISFACTION (A CASE OF …
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2016 |
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[34]
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Pengaruh Kepuasan Pelanggan dan Switching Cost Terhadap Minat Beli Ulang Pengguna Layanan Operator Telekomunikasi Seluler di Jakarta
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Jurnal Ilmiah Universitas Bakrie,
2015 |
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[35]
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An analytical study of mobile phone espousal and consumption patterns of university students in Bahrain
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2015 |
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[36]
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Study on Effects of Regulation by Switching Costs in Mobile Communication Consumption of College Students
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Journal of Service Science and Management,
2014 |
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