"An Empirical Study of Container Terminal’s Service Attributes"
written by Jing Lu, Xiaoxing Gong, Lei Wang,
published by Journal of Service Science and Management, Vol.4 No.1, 2011
has been cited by the following article(s):
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[1] Evaluation of Transshipment Container Terminals' Service Quality in Vietnam: From the Shipping Companies' Perspective
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[2] Customer satisfaction in the field of comprehensive service of refrigerated containers in seaports
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[3] Examination of importance and range of comprehensive service for refrigerated containers in seaports
International Journal of Applied Management Science, 2018
[4] ПОЗИЦИОНИРОВАНИЕ СПРЕДЕРА ОТНОСИТЕЛЬНО КОНТЕЙНЕРА С ПРИМЕНЕНИЕМ УЛЬТРАЗВУКОВЫХ ДАТЧИКОВ
2018
[5] Customer perceptions of service delivery: a case study at Transnet Port Terminal, Pier2
2018
[6] Service quality evaluation and ranking of container terminal operators through hybrid multi-criteria decision making methods
The Asian Journal of Shipping and Logistics, 2018
[7] SMART PORT CONCEPT APPLICATIONS FOR PORT HINTERLAND INTERMODAL NETWORK OPTIMIZATION
2016
[8] Refrigerated cargo handling: Demand and requirements for Portuguese ports
2016
[9] Fuzzy MCDM Approach for Evaluating Intangible Resources Affecting Port Service Quality
The Asian Journal of Shipping and Logistics, 2015
[10] Vision of a Service Value Network in Maritime Container Logistics
2014
[11] Study on Campaigns Logistics Military Container Transportation Management Information System Based on Multi-agent
2013
[12] Investigating Critical Factors That Influence Shippers
Journal of Marine Science and Technology, 2013
[13] Berth management in container terminals: quality of service
Journal of Shipping and …, 2012