"Evaluation on Information Technology Service Management Process with AHP"
written by Jiangping Wan, Hui Zhang, Dan Wan,
published by Technology and Investment, Vol.2 No.1, 2011
has been cited by the following article(s):
  • Google Scholar
  • CrossRef
[1] A consensus-based multicriteria group decision model for information technology management committees
2018
[2] Evaluation of ISO 27001 implementation towards information security of cloud service customer in PT. IndoDev Niaga Internet
Journal of Physics: Conference Series, 2018
[3] A Study to Establish the Core Process of ITIL v3 Using ANP
2017
[4] Multi-criteria decision making approach for ITIL processes performance evaluation: Application to a Moroccan SME
2017
[5] Improving information performance of schools in higher education through IT service management
2017
[6] Measuring the effect of 3D printing machinery on technology management
2016
[7] Development and evaluation of a software-mediated process assessment approach in IT service management
2015
[8] Improving group decision-making in IT service management by the use of a consensus-based MCDM method
2015
[9] Development and evaluation of a software-mediated process assessment approach in IT service managment
2015
[10] Software Development for IT Service Help Desk
International Journal on Recent and Innovation Trends in Computing and Communication, 2015
[11] Evaluation of Transit Service Quality for Urban Railway on the Basis of AHP–A Sample of ZHUHAI Station in Beginning Stage
Applied Mechanics and Materials, 2015
[12] Performance improvement indicators of the Medical Records Department and Information Technology (IT) in hospitals
2015
[13] Evaluation of transit service quality for urban railway on the basis of AHP--A sample of ZHUHAI station in beginning stage.
Applied Mechanics & Materials, 2014
[14] A Comparative Study of Participant Satisfaction with Group Decision-Making between Consensus and Analytic Hierarchy Process Techniques
ProQuest Dissertations Publishing, 2014
[15] DNA Vaccines Approach: From Concepts to Applications
2014
[16] Case Study on the Lean Six Sigma Management for Information Technology Service Management Project of G Commercial Bank
Technology and Investment, 2013
[17] A Study of Service Desk Setup in Implementing IT Service Management in Enterprises
Technology and Investment, 2013
[18] FUNDAMENTAÇÃO PARA A MODELAGEM DA AVALIAÇÃO DE DESEMPENHO DA LOGÍSTICA INTERNA EM EMPRESAS DE SERVIÇOS
Gestao e Tecnologia para a Competitividade 23.24.25 de Outubro de 2013, 2013
[19] Risk Management of IT Service Management Project Implementation with Killer Assumptions
Technology and Investment, 2012
[20] Case Study on M Company Best Practice with Global IT Management
Technology and Investment, 2012
[21] Analysis on the Mindbugs in Information Technology Service Management Project Implementation
Technology and Investment, 2011
[22] Analysis on the Mindbugs in Information Technology Service Management Project Implementation*
Technology and Investment, 2011