Author(s)

Basman Al Dalayeen

Faculty of Business Administration and Economics, Al-Hussein Bin Talal University, Ma’an, Jordan.

Employees are considered to be the soft assets and hidden value of a company. Employees are the stimulus energy in every successful organization and therefore organizations are concerned about developing their human resources to achieve competitive advantage in the market. The productivity of an employee is not only affected by their capabilities but the environment in which they worked. High job performance is not possible unless and until employees get a better quality of work life and hence the quality of work life is indispensable in all enterprises. Taking this into cognizance, the present study has been conducted to examine the differences in the satisfaction levels of employees towards the quality of work life in Cairo Amman Bank across demographic variables. The study also investigates the impact of quality of work life on job satisfaction of employees. Data has been collected through questionnaires designed on a five-point Likert scale. Independent sample t-test, One-Way ANOVA, and multiple linear regression are the statistical tools that have been used for analysis of data. The findings highlighted that there is significant positive impact of quality of work life on satisfaction levels of employees. Notwithstanding, it has been revealed that there are significant differences in the satisfaction levels of employees towards the quality of work life across gender, education, and cadre but no significant difference has been found across age, and length of service.

Quality of Work Life, Job Satisfaction, ANOVA, t-Test, Bank

Al Dalayeen, B. (2017) A Study on Quality of Work Life among Employees in Cairo Amman Bank. Journal of Financial Risk Management, 6, 191-200. doi: 10.4236/jfrm.2017.62014.