Author(s)

Sihem Mallek¹, Sophie Sauvagnargues¹, Florian Tena-Chollet¹, Bertrand Charrel², Isabelle Arnaud³

¹Ecole des mines d’Alès—Institut des Sciences des Risques, Alès, France.
²Intergraph France, Sécurité, Gouvernement & Infrastructure (SG&I), Aix en Provence, France.
³Service Départemental d’Incendie et de Secours du Gard, Groupement Opérations, Nîmes, France.

Emergency operations are on the rise today due to the different types of emergencies encountered, which include crises, accidents, natural disasters, and suicides. This increase can lead to problems in coordination and communication between those involved in an emergency operation. In addition, emergency services have independent medical devices, which are sometimes redundant; however, there is a lack of devices for taking suitable actions in heterogeneous environments (urban, rural, mountains). Therefore, it would be interesting to redesign ambulance services to take account of these issues. These improvements concern two objectives. First, to provide an optimal response to the victim during an emergency operation. Second, to facilitate the exchanges between all people involved from the initial order to the arrival at the hospital. This paper focuses on and illustrates a solution to simplify exchanges between first-aid workers in the field and medical practitioners in the hospital during emergency operations. In particular, it analyzes interoperability at the outset of the conception of a system that helps to exchange quickly and efficiently information for a medical emergency.

Emergency Operations, Communication, Coordination, Interoperability Requirements, Systems Engineering

Mallek, S. , Sauvagnargues, S. , Tena-Chollet, F. , Charrel, B. and Arnaud, I. (2016) Contribution to the Definition of a New Type of More Technological Ambulance: Use Case of French Civil Security Ambulances. Open Journal of Safety Science and Technology, 6, 126-142. doi: 10.4236/ojsst.2016.64010.