Miranda Kitterlin-Lynch

Florida International University, USA

Associate Professor

Email: mkitterl@fiu.edu

Qualifications

2010     Ph.D., University of Nevada, Las Vegas, Hotel Administration

2005     MS, University of Louisiana, Lafayette, Human Resources

2003     BS, University of Louisiana, Lafayette, Hospitality Management

Publications(Selected)

1. Kitterlin, M. (accepted). Addressing the lack of Black representation. International Hospitality Review.

2. Brownstein, D. & Kitterlin-Lynch, M. (in press).  Ready or not: An in-home amenities boom is coming. International Hospitality Review.

3. Moreo, A., Pan, T., Cain, L., Kitterlin-Lynch, M. & Williams, J. (in press). Women in Foodservice: Persevering in a #MeToo World. Journal of Human Resources in Hospitality and Tourism

4. Cain, L., Orlowski, M. & Kitterlin-Lynch, M. (2021). A holistic investigation of special event volunteer motivation. Event Management, 25, 473-487.

5. Thomas, L. & Kitterlin-Lynch, M. (2021). Hotels, we still have a problem: Strategies for finding and keeping Black leaders. Hotel News Now. NPR.

6. Cain, L. & Kitterlin-Lynch, M. (2021). Shielding the messenger: Why it’s more important than ever to protect the frontline staff from harassment. Hotel News Now. NPR.

7. Pan, T., Shu, F., Kitterlin-Lynch, M. & Beckman, E. (2021). Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North America. Tourism Management, 85

8. Smith, R.A., Kitterlin-Lynch, M., Pierre, Y., and Moreo, A. (2021). Exploration of workplace bullying in the foodservice industry. Journal of Human Resources in Hospitality and Tourism, 20(2).

9. Beckman, E., Pan, T., Kitterlin-Lynch, M. & Cain, L. (2021). Identifying motivating factors among college students that influence repeat participation among special event volunteers: The moderating role of class standing. International Journal of Event and Festival Management, 12(2).

10. Doughty, L., Moreo, A. & Kitterlin-Lynch, M. (2020). Bullying: A Dish Best Removed from the Menu. International Hospitality Review, 34(1), 1-4.

11. Yoo, M., Kitterlin-Lynch, M. & Kim, B. (2020). Motivating and Retaining Festival Patronage. Event Management, 24(4), 447-461.

12. Stott, S., Cain, L., & Kitterlin-Lynch, M. (2020). Hurricane Harvey makes waves in for tourism in Texas: A case study. Journal of Hospitality and Tourism Cases, 8(1).

13. Traynor, M., Chen, C. & Kitterlin-Lynch, M. (2019). Contracting School Meals in a Rural Florida District. International Hospitality Review, 32(2).

14. Kitterlin-Lynch, M. & Cain, L. (2019). Female Leaders: Climbing the Ladder in a #MeToo World. Hotel Business Review: Hotelexecutive.com.

15. Kitterlin, M. (2018). Millennial Workers: Expectation Versus Reality. Hotel Business Review: Hotelexecutive.com.

16. Williams, J., Benjamin, S., Brown, E., Kitterlin, M., Schoffstall, D., & Zaman, M.D. (2018). Hospitality faculty mentoring program for assistant professors. Journal of Hospitality & Tourism Education, 31(2), 111-118.

17. Kitterlin, M. (2018). Millennial Workers: The Best Strategies That We Have Learned. Hotel Business Review: Hotelexecutive.com.

18. Kaminski, K., Kitterlin-Lynch, M., Cain, L. & Beckman, E. (2018). Drug use and its perceived consequences: A comparison of foodservice and non-foodservice employees. International Journal of Hospitality Management.

19. Kitterlin-Lynch, M., Thomas, L. Y., & Cain, L. N. (2018). A comparative exploration of foodservice workers’ illicit drug use. Perspectives in Asian Leisure and Tourism, 3(1/3), 1-39.

20. Cain, L. & Kitterlin, M. (2018). Mind the gap: Promoting gender equality in hospitality. Hotel Business Review: Hotelexecutive.com.

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