Prof. Maria Vincenza Ciasullo
Department of Business Management
University of Salerno, Italy
Associate Professor
Email: mciasullo@unisa.it
Qualifications
2017 till now, Member of Big Data Managemnt PdD’s teachers, University of Salerno, Italy
2017 Visiting Professor Universitè Paris Naterre La Defence 20-25 March – ERASMUS PROGRAMM
2017 Visiting Professor Epoka University – Department of Business Administration - from 13/02/2017 to 13/05/2017
2014 till now, Member of Teaching Plan Commission, University of Salerno, Italy
2014 till now, Member of Scientific and Technical Committee of Academic Advanced Course in “Wine Business”, University of Salerno, Italy
2013 till now, Member of Scientific and Technical Commitee in General Management of Public Administration, University of Salerno, Italy
2005 till now, Responsible Quality Management System, University of Salerno, Italy
2003 till now, Member of Marketing and Communication PhD’s teachers, University of Salerno, Italy
2002-2005, Research Fellow in Business Management, Department of Business studies and research - University of Salerno, Italy
2002, Post - PhD in “Business strategies and decision making”, University of Salerno, Italy
2001, PhD in Business Administration, University of Naples “Federico II”, Italy
Reviewer to Total Quality Management Journal (1754-2731)
Reviewer to Supply Chain Management: An International Journal (ISSN: 1359-8546)
Reviewer to Team Performance Management (ISSN 1352-7592)
Reviewer to Esperienze d'impresa (ISSN 1971-5293)
Editorial Advisory Board (EAB) memebr: The Total Quality Management Journal (1754-2731)
Publications (Selected)
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2017 A JOURNEY THROUGH POSSIBLE VIEWS OF RELATIONAL LOGIC, (co-authors: M. Pellicano, O.Troisi, L. Casali), in Social dynamics in a systems perspective, Barile S., Pellicano M., Polese F. (eds) Social Dynamics in a Systems Perspective Pag.195-222 Cham Springer, ISBN:978-3-319-61966-8
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2017 Value Co-creation in the Health Service Ecosystems: The Enabling Role of Institutional Arrangements, (co-authors: Cosimato, S., Palumbo,R.), in INTERNATIONAL BUSINESS RESEARCH, Vol. 10, N° 12. Pag.222-238; ISSN:1913-9004
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2017 What about Sustainability? An Empirical Analysis of Consumers’ Purchasing Behavior in Fashion Context, (co-authors: Maione, G., Torre C., Troisi, O.), in SUSTAINABILITY. Vol. 9(9), 1617. Pag.1-18; ISSN:2071-1050
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2017 The role of technology and institutions in tourism service ecosystems: findings from a case study, (co-authors: Barile S., Sarno D., Troisi, O.), in THE TQM JOURNAL. Vol. Vol. 29 No. 6. Pag.811-833; ISSN:1754-2731
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2017 Introduction to the special issue on managing service innovation and quality: a service ecosystem perspective THE TQM JOURNAL. Vol. Vol. 29 Issue: 6. Pag.762-766; ISSN:1754-2731
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2017 Intellectual capital in Service Ecosystem Perspective: some evidences from university context, (coauthors: Polese, F., Troisi, O., Maione, G.); in Gummesson, E., Mele, C., Polese, F. (Eds.) Service Dominant Logic, Network and Systems Theory and Service Science: Integrating three Perspectives for a New Service Agenda; ISBN: 978-88-92667-57-0
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2017 The “infection” of health care service ecosystem: the tools used for assessing patient satisfaction (Co-authors: Cosimato, S., Douglas, A., Troisi, O.); in Gummesson, E., Mele, C., Polese, F. (Eds.) Service Dominant Logic, Network and Systems Theory and Service Science: Integrating three Perspectives for a New Service Agenda; ISBN: 978-88-92667-57-0
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2017 La dinamica competitiva. pp.169-190; in M.Pellicano (eds) L'impresa relazionale, Giappichelli Editore, Torino - ISBN:978-88-9216601-1 vol. 67
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2017 La responsabilità etica nell'impresa. pp.91-120; in M.Pellicano (eds) L'impresa relazionale, Giappichelli Editore, Torino - ISBN:978-88-9216601-1 vol. 67
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2017 Le relazioni nelle scienze umani e sociali. pp.1-16 in M.Pellicano (eds) L'impresa relazionale, Giappichelli Editore, Torino - ISBN:978-88-9216601-1 vol. 67
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2017 “EXPLORING SUSTAINABLE BEHAVIOR IN INTERNATIONAL FOOTWEAR SUPPLY CHAIN MANAGEMENT”, in International Journal of Business and Globalisation (IJBG) (co-authors Cardinali S.; Cosimato S.), accepted to be published
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2017 “COMPARING TWO APPROACHES TO TEAM BUILDING: A PERFORMANCE MEASUREMENT EVALUATION”, (coauthors: Cosimato S., Gaeta M.; Palumbo R.), in Team Performance Management, Vol. 23 Issue 7/8. Pag.1-20; ISSN:1352-7592.
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2017 “SERVICE INNOVATIONS IN THE HEALTHCARE SERVICE ECOSYSTEM: A CASE STUDY”, (co-authors.; Cosimato S., Pellicano M.), in Systems, 5, 37; DOI:10.3390/systems5020037
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2017 “READING PUBLIC SERVICE CO-PRODUCTION THROUGH THE LENSES OF REQUISITE VARIETY”, (co-authors O. Troisi, R. Palumbo), in International Journal of Business and Management, ISSN:1833-3850, vol. 12, n.2, pagg. 1-13
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2017 “A STRENUOUS PATH FOR SUSTAINABLE SUPPLY CHAINS IN THE FOOTWEAR INDUSTRY: A BUSINESS STRATEGY ISSUE”; (co-authors Cardinali S.; Cosimato S.), in Journal of Global Fashion Marketing, vol. N. 8, PP. 143-162, ISSN:2093-2685
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2017 “IMPROVING HEALTH CARE QUALITY: THE IMPLEMENTATION OF WHISTLEBLOWING”, (co-autori Cosimato S.; Palumbo R.), in The TQM Journal,Vol.29, Issue 1, pagg. 167-183
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2017 FUZZY CONSENSUS MODEL IN COLLECTIVE KNOWLEDGE SYSTEMS: AN APPLICATION FOR FIGHTING FOOD FRAUDS, IN: LECTURE NOTES IN COMPUTER SCIENCE (INCLUDING SUBSERIES LECTURE NOTES IN ARTIFICIAL INTELLIGENCE AND LECTURE NOTES IN BIOINFORMATICS) SPRINGER VERLAG VOL.10147, PAG.208-217 ISBN:978-3-319-52961-5; 978-3-319-52962-2
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2017 "COOPERATING FOR COMPETING - A SMALL ITALIAN WINERIES’ INTERNATIONALIZATION STRATEGY CASE STUDY", (co-authors Festa G., Vrontis, D.; Thrassou A.), in GLOBAL BUSINESS AND ECONOMICS REVIEW JOURNAL (GBER), VOL. 19 (ISSUE 5). PAG.648-670, ISSN:1097-4954
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2016 NEW MODALITIES FOR ENHANCING CULTURAL HERITAGE EXPERIENCE. THE ENABLING ROLE OF DIGITAL TECHNOLOGIES, (co-authors Gaeta A., Gaeta M., Monetta G), IN SINERGIE. VOL. 34. PAG.119-139, ISSN:0393-5108
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2016 HOW SERVICE INNOVATION CONTRIBUTES TO CO-CREATE VALUE IN SERVICE NETWORKS, (co-authors Polese F., Troisi O., Carrubo L.), IN: EXPLORING SERVICES SCIENCE, 7TH INTERNATIONAL CONFERENCE SPRINGER VOL.247, PAG.170-183, ISBN:978-3-319-32688-7
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2016 SMART MANAGEMENT OF PORT LOGISTIC NETWORKS - THE ITALIAN CASE; (co-authors Festa G., Festa A.), IN MANAGING GLOBALIZATION: NEW BUSINESS MODELS, STRATEGIES AND INNOVATION, PP.207-232, NEWCASTLE UPON TYNE, NE6 2PA, UK CAMBRIDGE SCHOLARS PUBLISHING, ISBN:9781443888974
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2016 THE INFLUENCE OF NETWORK CAPABILITIES ON SMES INTERNATIONALIZATION: AN ITALIAN CASE STUDY, in JOURNAL OF BUSINESS AND ECONOMICS ISSN 2155-7950 (CO-AUTHOR S. COSIMATO), VOL. 7, N° 8, PP.1269-1283; ISSN:2155-7950
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2016 HEALTH CARE ECOSYSTEM: SOME EVIDENCE FROM THE INTERNATIONAL CONSORTIUM FOR HEALTH OUTCOMES MEASUREMENT (ICHOM)INTERNATIONAL, (co-authors Cosimato S., Douglas A., Storlazzi A.), CONFERENCE ON QUALITY AND SERVICE SCIENCES (ICQSS), IN: 19TH TOULON-VERONA INTERNATIONAL CONFERENCE EXCELLENCE IN SERVICES UNIV. DEGLI STUDI DI VERONA VOL.01, PAG.147-164
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2016 A Consensus-based Approach for Team Allocations: the Case of Logistics in Campania Region, (Co-authors Bassano C., Gaeta M., Rarità L.), in COMPLEX SYSTEMS INFORMATICS AND MODELING QUARTERLY. Vol. Issue 6, March/April. Pag.12-30, ISSN:2255-9922
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2015 A value co-creation model for wine tourism, in International Journal of Management Practice, Vol. 8(3), pp. 247-267, ISSN:1477-9064
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2015 AUGMENTED REALITY AND SHOPPING EXPERIENCE: IMPACTS ON CONSUMER BEHAVIOR, in INTERNATIONAL JOURNAL OF SALES, RETAILING AND MARKETING, Vol. 4. Pag.45-53, ISSN:2045-810X
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2015 E-Cultural Value Co-Creation. A Proposed Model for the Heritage Management, in: Proceedings of the 18th International Conference on Quality and Service Sciences (Toulon- Verona 2015) Verona Univ. degli Studi di Verona Pag.139-158, ISBN:9788890432750
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2015 How to Keep the Cold Chain Safe, Secure and Competitive. An Italian Case Study of a Fruit and Vegetables Cold Chain, in: Proceedings of the 18th international Conference on quality and service sciences (Toulon-Verona, 2015) Toulon-Verona Conference "Excellence in Services" Pag.159-176; ISBN:9788890432750
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2015 THE ANALYSIS OF THE RELATIONAL CONTEXT IN WINE TOURISM, in Contemporary Trends and Perspectives in Wine and Agrifood Management Pag.307-328 Nicosia (Cipro) Euromed Press., ISBN:978-9963-711-30-7
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2015 Improvements of logistics in region Campania using a profiling/competence-based approach, enriched with experience, in: CEUR Workshop Proceedings CEUR-WS Vol.1420, Pag.74-85
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2013 “Sampling issues and management solutions in internet-based market researches; (co-author G. Festa); in AA.VV. Atti del Congresso Nazionale AICA 2013; pp. 634-643; Milano: AICA, ISBN: 9788898091164
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2013 “The governance of Collective strategies for internationalization: small Businesses in the Italian
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Wine Sector”, in D.Vrontis, Y. Weber; E. Tsoukatos (Eds); Euromed Research Business Institute, Confrontig Contemporary Business Challenges through Management Innovation; Vol. 01; pagg. 560-578; Euromed Press; ISBN: 9789963711161; (co-author G. Festa)
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2014 Ethical Capital for the renaissance of disadvantaged territories: The Libera Terra Case Study in the wine sector, (co-author G. Festa); in Piccola Impresa/Small Business; Vol. n. 3, pp. 39-62
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2014 Sampling Issues and Management Solutions in Internet – Based Market Researches (co-author G. Festa), in Mondo Digitale, pagg. 1-16
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2014 “A sustainable vision of port supply chain. A study on the automotive Sector”, (co-authors G. Festa, M. Maione), in Esperienze d’impresa ISSN:1971-5293 vol. 2-2014, pp. 51-75
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2014 Managerial Issue in the Seaport Supply chain. An exploratory literature Review. (co-authors R. Palumbo, D. Tortora), in Esperienze d’Impresa - ISSN:1971-5293 VOL. 2 PP.9-32
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2012 “A RENEWED UNIVERSITY GOVERNANCE. CHANGES AND PERSPECTIVES FROM THE ITALIAN CONTEXT”, (coauthor G. Monetta), in International Journal of Information Systems in The Service Sector, ISSN:1935-5688 VOL. 5, ISSUE 4, PP 1-15
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2012 THE CREATION OF SUSTAINABLE VALUE IN SMES. A CASE STUDY; in The TQM Journal, vol. 25, pagg.1-17; ISSN 17542731
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2012 La genesi dei sistemi territoriali vitali. L’accordo di reciprocità “Piana del Sele Paestum” in “Esperienze d’Impresa”, n.ro 1; (co-autori M. Pellicano; G. Monetta)
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2012 “Il caso Ferrero”; in De Falco Esposito S.: “Genesi ed evoluzione dell’impresa. Principi e casi esplicativi”; Vol. 1, pagg. 160-178; Cedam Padova; ISBN 9788813334741
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2012 “La reputazione del territorio nella comunicazione del vino”; in C. Baccarani; G.M. Golinelli; A.Maizza (a cura di); Il territorio come giacimento di vitalità per l’impresa; vol. 1, pagg. 563-578; Verona CUEIM-Sinergie; ISBN 9788890739408; (Co-autore G. Festa)
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2011 "Valuating strategic decisions between revenue and value. The outlook for the Termini Imerese Industrial Site"; (co-author M.Pellicano); (pagg. 1475-1494); Business Research Challenges in a Turbulent Era 4th Annual EuroMed; Conference of the EuroMed Academy of Business; Edited by: Demetris Vrontis, Yaakov Weber, Hans Ruediger Kaufmann, Shlomo Tarba, Evangelos Tsoukatos; Published by: EuroMed Press; ISBN: 978-9963-711-01-7
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2011 "Tourist systems co-creation exchanges: service research and system thinking insights for destination competitiveness"; Gummesson E., Mele C., Polese F. (eds), "The 2011 Naples Forum on service - Service Dominant Logic, Network & System Theory and Service Science: integrating three perspective for a new service agenda"; Editore Giannini, Napoli; (pagg. 1-29), ISBN 9788874315253
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2011 "The Creation of sustainable Value in SMEs. A case study"; (co-author Troisi O.); (pagg. 1-27); 14th Toulon-Verona Conference "Organizational Excellence in Service"; Editor University of Alicante - University of Oviedo ; C. Baccarani, A. Brown, A. Caspi, E. F. Rico, J. Martin, M. Cano; ISBN 9788890432712
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2011 Changes in University Governance. An analysis of Italian Universities; (co-autore G. Monetta); Prooceedings the 12th International Conference of the Society for Global Business and Economic Development (SGBED), Building Capabilities for Sustainable Global Business: Balancing Corporate Success & Social Good, (pagg. 1977-1987); Editor Prof. C. Jayachandran, Prof. Sudhi Seshadr. ISBN 9780983789802
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2011 "An In-Depth Study Of Public Administrations: The shift from Citizen Relationship Management to Stakeholder Relationship Governance"; (co-authors G.Monetta; M.Pellicano; M.Galvin); (pagg.1-14); 14th Toulon-Verona Conference "Organizational Excellence in Service"; Editor University of Alicante – University of Oviedo ; C. Baccarani, A. Brown, A. Caspi, E. F. Rico, J. Martin, M. Cano; ISBN 9788890432712
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2010 “La competitività”, (Cap. 19); in M. Pellicano, M. V. Ciasullo (a cura di), “La visione strategia dell’impresa”, Collana del Dipartimento di Studi e Ricerche Aziendali dell’Università degli Studi di Salerno; Giappichelli, Torino (pagg. 407-454), ISBN: 978-88-348-1468
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2009 Le determinanti dell’innovazione. Un’analisi empirica; (co-authors M. Pellicano; G. Monetta) in “Esperienze d’Impresa”, n.ro 1, (pagg. 141-165)
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2008 “Le strategie promozionali delle imprese nautiche del Salernitano per i mercati esteri”, in IL FOLLARO, vol. III; (pagg. 3-8)
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2007 “Social Responsibility: Driver of International Competitivity”, (co-author G. Monetta). Proceedings of the 10th International Conference of the Society for Global Business and Economic Development (SGBED), Eds: C. Jayachandran, Montclair State University, N.J., USA & Katsuiji Okachi, Ryukoku University, Kyoto, Japan. ISBN-13: 978-0-9797659-1-9; ISBN-10: 0-9797659-0-0